Everything seemed to run smoothly and the trousers were received very quickly.
Chums
Chums
12 years ago
Thank you for your feedback. I am sorry to hear one size is slightly larger. This is unusual I will pass your comments on to our buying department. Many Thanks
Delivery was slow so I contacted them and got No response the product eventually arrived I ordered two pairs of trousers and they substituted one which I had to send back, not only did I not like the...
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Chums
Chums
12 years ago
Thank you for taking the time to give your feedback, I am terribly sorry to hear that you are not happy, this is not our normal standard of service. We do try our very best to accommodate to all customer’s, and ensure all of our products are up to standard. We do value your custom and hope you will continue to order with us in the future.
Goods arrived speedily, but sending 'alternatives' twice was a waste of time and money
Chums
Chums
12 years ago
We do try our best to send alternatives of the same style to ensure we keep our customers happy. If a substitute is not suitable you may always return for a full refund. We can also on your request set your account to no substitutes.
Thank you for taking the time to leave feedback.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.