I took delivery of this order on the 5th September. I had ordered a pair of pillow cases and only one was delivered. I had ordered a pedestal mat and a bath mat was delivered. I returned the bath mat...
Lue lisää
Chums
Chums
12 years ago
Good Afternoon, we are sorry to hear of the problems you have encountered, i have emailed you personally as we dont have a contact telephone number for you, hopefully this will explain the reasons behind the issues encountered, thank you for taking the time to feed this back to us.
Service is poor I returned the said item but have not been refunded
Chums
Chums
12 years ago
Sorry to hear you feel the service is poor. I have looked into your account and can see a refund was issued on the 11.09 this has gone back on to your card.
We would appreciate it if you could e-mail us on enquiries@chums.co.uk to elaborate more on the product you have received in order for us to investigate this further. Thanks
Good Afternoon, thank you for taking the time to feedback, we are sorry that you are disappointed with your purchase, our buyers go to great lengths to make sure our quality is second to none, we are quite confident as long as the item is washed according to instructions you shouldnt have issues, if for any reason this is not the case please return it to us with your free label and we shall send it for inspection, many thanks
I ordered the Lightweight self-propelled wheelchair but receive a metal step ladder.
The ladder was returned the very next day (10/Sept) via collect plus and I'm still
waiting for my wheelchair
Chums
Chums
12 years ago
Apologies for this error. Our warehouse are usually very accurate when dispatching parcels.
Reference our telephone call I have now reordered the item for you and sent as free express delivery. Any further queries please e-mail enquiries@chums.co.uk we will be happy to assist. Thanks again.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price..
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price..