Efficient but a lot of information is given so it is sometimes hard to discern the actual policy and amount owing
0
Jaa
Luotettu asiakas
Feefo Verified
4 years ago
Very easy to deal with, helpful and good value
Explained what I wanted and they sorted it out effortlessly
0
Jaa
Luotettu asiakas
Feefo Verified
4 years ago
Professional
Professional and helpful
0
Jaa
LE
Leigh
Feefo Verified
4 years ago
Mitä Leigh sanoi CHU Underwriting Agencies:
Couldn’t get $ amount owed
Couldn’t find amount owed
Vicki
CHU Underwriting Agencies
4 years ago
Hi Leigh
I'm sorry to hear you couldn't obtain the requested premium. So that I can investigate further, could you please advise was it regarding a new quote or policy renewal and product type?
Regards
Vicki
0
Jaa
Luotettu asiakas
Feefo Verified
4 years ago
Super helpful. Contacted me proactively when there was an overpayment and helped me resolve it
0
Jaa
Luotettu asiakas
Feefo Verified
4 years ago
Prompt RenewalResponse
I have rated the service high because I was provided with quick response over the phone. The sales person was efficient and knowledgeable all my needs were meet.
0
Jaa
Luotettu asiakas
Feefo Verified
4 years ago
An efficient, pleasant, helpful and resolute experience
In this instance, it took quite a bit of work to help source the required information. I was very impressed with the way in which my inquiry was attended to. I felt my circumstances were clearly...
Lue lisää
0
Jaa
Luotettu asiakas
Feefo Verified
4 years ago
As yet I have not received an invoice for the renewal for the Community Property for 2021 - 2022 and so I am confused as to why I am being asked for feedback.
Vicki
CHU Underwriting Agencies
4 years ago
Hi
Apologies for the any confusion CHU has caused. We have recently migrated onto a new system which appears to have incorrectly sent you the survey prematurely. Please let me know if you haven’t received the renewal via email.
Regards
Vicki
0
Jaa
Luotettu asiakas
Feefo Verified
4 years ago
I asked for an invoice and was told they couldn’t send it to me.
I asked for an invoice to be sent to me they said they couldn’t do that. But I am expected to pay on time ??????
Vicki
CHU Underwriting Agencies
4 years ago
HiOn behalf of CHU I wish to apologise for the delay in providing renewal terms this year. Unfortunately, the delay was due to a change over of systems which we have currently been working on. On average renewal terms are provided eight weeks prior to the due date. If due to a delay on our end a much shorter notice period is provided CHU is able to discuss a payment extension. Are you able to provide the plan number, policy number or full address so that I can investigate further.Happy to discuss further.Vicki1300 289 248
0
Jaa
Luotettu asiakas
Feefo Verified
4 years ago
Excellent service from Brian in the Adelaide office. He couldn’t have been more helpful.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.