Here at Chemist.net our goal as an online chemist is to continue to combine a competitive pricing strategy with the high quality service you would expect from your community pharmacy to the entire region of the United Kingdom. Chemist.net as an online pharmacy was launched in August 2008 as a division of Pure Health Medical Ltd. Over many years, Pure Health Medical Ltd has built up good relationships with its many suppliers, meaning we are able to offer you some of the cheapest prices from an online chemist with fast delivery using our next day carrier, DX, to ensure quality shipping and service at all times.
I'm very sorry to hear about this. I've personally looked into it, and your order was placed around 4:00pm on the 12th of Feb, dispatched the next day on the 13th, and delivered the following day on the 14th, signed by someone at your home address with the same surname.
I'm a little confused as this would mean the order was sent out on time, delivered on time, and we cannot find any correspondence from you. Please feel free to call in or let us know a good time to call you in order to sort out this confusion, as we always aim to deliver the best service and do not want to leave any customer unsatisfied.
You can also contact me personally on giulia.basevi@chemist.net.
Thank you very much for your review and I do hope to hear from you soon,
Giulia
Chemist.net Customer Services