Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Celebrity Cruises Arvostelut | Asiakaspalvelun arvostelut kauppiaasta {{merchantUrl}} | Feefo

Näytetään kaikki 9,513 arvostelua

Luotettu asiakas

Feefo Verified

17 hours ago

Amazing

All the crew we encountered were polite and friendly helpful and professional. We were made to feel very special

Luotettu asiakas

Feefo Verified

17 hours ago

Outstanding from start to finish

SUSAN ELLIOTT

Feefo Verified

2 days ago

Mitä SUSAN ELLIOTT sanoi Celebrity Cruises:

Easy to navigate website

Luotettu asiakas

Feefo Verified

2 days ago

Good information

Employee very knowledgeable and pleasant.

PAUL NESBITT

Feefo Verified

GBR

2 days ago

Mitä PAUL NESBITT sanoi Celebrity Cruises:

First rate experience

Whole experience was great, Leigh was both helpful and knowledgeable and made the whole experience very easy and pleasant.

Luotettu asiakas

Feefo Verified

2 days ago

First class service

First class customer service. Helpful, knowledgeable and not in any way pushy

Celebrity Cruises

2 days ago

Thank you for your wonderful feedback. We're delighted to hear that you received first-class customer service and found our team to be helpful, knowledgeable, and never pushy. We truly appreciate your kind words and look forward to assisting you again in the future.

JUNE WADLEY

Feefo Verified

2 days ago

Mitä JUNE WADLEY sanoi Celebrity Cruises:

Top draw seevice

Always excellent service and very polite

Celebrity Cruises

2 days ago

Thank you for your kind feedback, June. We're delighted to hear that you consistently receive excellent service from our team. We truly appreciate your support and look forward to welcoming you again soon.

Luotettu asiakas

Feefo Verified

2 days ago

Great online hold feature

This transaction was a courtesy hold on a stateroom on quite a busy cruise sailing within a few months. I was pleased to be able to hold the cabin on the website during a period where my usual travel...

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Celebrity Cruises

2 days ago

Thank you for your continued loyalty and for sharing your experience. We're delighted to hear that our online courtesy hold feature made the booking process convenient for you and that you continue to enjoy the quality of our ships and onboard experience. We look forward to welcoming you onboard again soon!

BRYAN STEINER

Feefo Verified

GBR

3 days ago

Mitä BRYAN STEINER sanoi Celebrity Cruises:

Our 2028 Cruise with Celebrity

Booked our next cruise whilst onboard Celebrity Apex in July 2026. Excellent service and attention from the onboard team and extremely attractive discounted cruise deals.

Celebrity Cruises

2 days ago

Thank you for your feedback, Bryan. We're delighted to hear you enjoyed the excellent service from our onboard team on Celebrity Apex and were able to take advantage of our attractive onboard booking offers. We appreciate your loyalty and look forward to welcoming you on your 2028 cruise!

Luotettu asiakas

Feefo Verified

3 days ago

Michelle gave an excellent customer service throughout the whole booking process and was extremely helpful.

Celebrity Cruises

2 days ago

Thank you for taking the time to share your feedback. We are delighted to hear that Michelle provided excellent customer service throughout your booking process. It's wonderful to know that she was helpful and made your experience a positive one from start to finish. We will be sure to share your kind recognition with Michelle and her leadership team. Thank you for choosing to sail with us, and we look forward to welcoming you onboard soon.