I was informed that the dishwasher that was being sent to site had been on loan for a month but has been checked over by your engineer and it as good as new !
The door seal/gasket has fallen off...
Lue lisää
Steve
Caterkwik
8 years ago
We are really sorry for the problems experienced. Our Service Manager, Nicola Porter, would appreciate the opportunity to discuss directly. Please call 01229 484949.
Tuotearvostelut
Steve
Caterkwik
8 years ago
We are really sorry for the problems experienced. Our Service Manager, Nicola Porter, would appreciate the opportunity to discuss directly. Please call 01229 484949.
Ostopäivä: 06/07/2017
0
Jaa
TC
Trusted Customer
8 years ago
Mitä Trusted Customer sanoi Caterkwik:
Excellent service, quick delivery pleasant staff 5*
Terrible...will never use again. Late deliveries, bad customer service and communication
Steve
Caterkwik
8 years ago
Dear Sir, we apologise sincerely for the delay experienced with parts of your order following a shipment twice being held up between port and our warehouse. I agree that the situation was extremely frustrating and we are genuinely sorry for the inconvenience incurred but would assure you that we did contact you as soon as we were made aware of the delays and did everything in our power to get the goods to you as quickly as possible.
Tuotearvostelut
Steve
Caterkwik
8 years ago
We apologise for the problem you are experiencing with the sink. They have proven very popular and we'd be grateful if you would please contact our service team who will be happy to assist in resolving the issue.
Definitely buy again from them, prompt service and updates
Tuotearvostelut
Ostopäivä: 18/07/2017
0
Jaa
TC
Trusted Customer
8 years ago
Mitä Trusted Customer sanoi Caterkwik:
Improve delivery options. For larger items unrealistic in this age of technology to expect people to wait as I did 8 hours in a lock up club for a delivery that never came.
Steve
Caterkwik
8 years ago
We apologise sincerely that the original delivery did not arrive on the scheduled day. The vast majority of our deliveries are on time and are supported by accurate tracking. We also offer a variety of delivery services to cater for varying requirements. On this occasion I understand that TNT attempted, on multiple occasions, to deliver without success and that we did eventually deliver on our own transport. We of course look to learn from your review and will feedback to our sales team and courier.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.