Thank you for taking the time to leave feedback.
I am really sorry to hear that you are having problems with the cartridges off your last order.
Quality and reliability are extremely important to us so it is really disappointing to hear that you have been let down by one of our products.
Our own brand compatible cartridges should perform to the same standard as the original cartridges so I can only presume the cartridges you received may have been from a faulty batch.
As with all of our own brand cartridges we offer a 2 year guarantee that covers all aspects of quality and performance. We will always do anything we can to help so I would be more than happy to raise a return for the full set of faulty cartridges. I can send out a new set of cartridges today or alternatively we can get this refunded in full.
Again I am really sorry for the inconvenience this has caused you. If you would like to discuss this further please feel free to contact me direct.
Kind Regards
David
David Bailey | Customer Care Advisor
t: 0845 365 666 | f: 0845 365 5045
Luotettu asiakas
13 years ago
Thanks for getting back to me, that is very generous of you to offer to send replacement cartridges. Unfortunately I can not find the invoice for the purchase but it was sent to ABM Worldwide Limited, 1a Annisgarth House, Windermere, LA23 2HF if that's any help?
CartridgeMonkey.com
CartridgeMonkey.com
13 years ago
Thank you for your recent email
I am really pleased to hear that the replacement cartridges I sent out have now resolved the quality issues you were experiencing. If you have any further problems in the future please feel free to contact me direct.
Kind Regards
David
David Bailey | Customer Care Advisor
t: 0845 365 666 | f: 0845 365 5045
Tuotearvostelut
Luotettu asiakas
13 years ago
as mentioned previous
Ostopäivä: 28/06/2013
0
Jaa
Luotettu asiakas
Feefo Verified
13 years ago
Excellent speedy service
Tuotearvostelut
Ostopäivä: 03/06/2013
0
Jaa
Luotettu asiakas
13 years ago
very prompt delivery good job!
Tuotearvostelut
Ostopäivä: 31/07/2013
0
Jaa
Luotettu asiakas
13 years ago
Very prompt service at good price; will recommend highly
Tuotearvostelut
Ostopäivä: 04/08/2013
0
Jaa
Luotettu asiakas
13 years ago
Fast, efficient. Good job
Tuotearvostelut
Ostopäivä: 05/08/2013
0
Jaa
Luotettu asiakas
13 years ago
Products are always delivered within a couple of days of placing the order. Excellent service.
Fantastically quick! Ordered late afternoon, arrived next morning - and this on free delivery!
Only downside was finding the same item on-line, next day, 12% cheaper, from another supplier!
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.