Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Caledonian Travel arvostelut

https://www.caledonian.com

POIKKEUKSELLINEN

Palvelu

4.8

3,912

551

4,590

arviota viimeisen vuoden aikana

Näytetään kaikki 35,601 arvostelua

Luotettu asiakas

Feefo Verified

7 years ago

Very Helpful staff

Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi Caledonian Travel:

Great service and price

Friendly,Curtious Customer service . Took time to advise and inform The location and venue Didn’t ask her name however 5 Star service Peter , Motherwell

Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi Caledonian Travel:

Had a great driver called Danny very enformitave about all the places we were going through kept everyone entertained that was last week going to Oban

Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi Caledonian Travel:

Definitely recommend booking process. Easily completed.

Trusted Customer

Feefo Verified

Erskine

7 years ago

Mitä Trusted Customer sanoi Caledonian Travel:

The man on the phone was polite and helpful and arranged my holiday fast and efficiently I would recommend Caledonian and will book again

Luotettu asiakas

Feefo Verified

7 years ago

5min and holiday booked very help full and polite

Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi Caledonian Travel:

Booked online which was very easy and straight forward.

Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi Caledonian Travel:

Bookings made very simple. Friendly staff

Already have booked again. Have used your Company many times with friends over the years both here and the Continent

Luotettu asiakas

Feefo Verified

7 years ago

Cancelled Holiday

The holiday was cancelled but no options or alternatives were offered.

Chris

Caledonian Travel

7 years ago

Naturally, it was with great concern to learn of your disappointment with regards to the cancellation of your trip. I can fully appreciate your feelings on the matter and I would like to sincerely apologise for the disappointment and upset caused. I appreciate it is of little consolation, but I would like to explain that we are only able to offer tours based on our coach reaching a minimal running capacity. It would not be feasible for any operator to run breaks for only a handful of clients, the associated costs and ultimately the increased selling prices would not be at all realistic. I regret on this occasion it was deemed necessary to cancel your break and sincerely apologise for the inconvenience.

Luotettu asiakas

Feefo Verified

7 years ago

Helpful customer service advisor

Aholiday for the same week had been cancelled because of lack of customer interest so I wanted another holiday for 20th May as I had already booked my cat into a cattery for the 5 day holiday. The...

Lue lisää

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta