Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Caledonian Travel arvostelut

https://www.caledonian.com

POIKKEUKSELLINEN

Palvelu

4.8

3,914

571

4,609

arviota viimeisen vuoden aikana

Näytetään kaikki 35,092 arvostelua

Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi Caledonian Travel:

Great hour, dissapointing experience 🙁

Very poor this year. Took 8 hours from Glasgow to get to Midlands Safari Park. As we were late to arrive at 3:00, had only 35 mins drive round and this wasn't full park as the animals were being...

Lue lisää

Chris

Caledonian Travel

7 years ago

I am sorry to hear of your disappointment with regards to your break to West Midlands Safari Park. I have passed your comments to our customer services team to investigate and respond directly.

Trusted Customer

Feefo Verified

Prestwick

7 years ago

Mitä Trusted Customer sanoi Caledonian Travel:

Holiday arranged over phone and was brief and to the point with the lady I spoke to which was pleasing. Cannot say more than that - it was just so easy.

Luotettu asiakas

Feefo Verified

7 years ago

Booking was very straight forward. Our trip is not till June, so cannot comment on anything else atm.

Luotettu asiakas

Feefo Verified

7 years ago

Very nice conversation with young man who dealt with my booking. Easy to follow his instructions. I would certainly book with Caledonian Travel again and my friend and I are looking forward to our...

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Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi Caledonian Travel:

Quick and efficient. Easy to book a holiday.

Trusted Customer

Feefo Verified

Glasgow

7 years ago

Mitä Trusted Customer sanoi Caledonian Travel:

Booked by phone which only took a few minutes. Lady I spoke to was very helpful.

Luotettu asiakas

Feefo Verified

7 years ago

Hope my trip is as good an experience as it was booking

The assistant was polite ,knowledgeable, and very helpful to me .

Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi Caledonian Travel:

always very helpfull on the phone ,

Luotettu asiakas

Feefo Verified

7 years ago

Wanted to book online but it was not possible to pay. Had to phone the company and the lady said that more customers had a problem to pay online. This new way did not work.

Bex

Caledonian Travel

7 years ago

Good Afternoon Mrs McKinnon, apologies for the inconvenience you experienced when booking online. I have sent you an email to discuss the issue you had so we can investigate and resolve this problem as soon as possible, many thanks, CT

Trusted Customer

Feefo Verified

Glasgow

7 years ago