Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Caledonian Travel arvostelut

https://www.caledonian.com

POIKKEUKSELLINEN

Palvelu

4.8

4,336

679

5,145

arviota viimeisen vuoden aikana

Näytetään kaikki 32,976 arvostelua

Luotettu asiakas

Feefo Verified

7 years ago

5min and holiday booked very help full and polite

MRS SHIELDS

Feefo Verified

7 years ago

Mitä MRS SHIELDS sanoi Caledonian Travel:

Booked online which was very easy and straight forward.

MR STEWART

Feefo Verified

7 years ago

Mitä MR STEWART sanoi Caledonian Travel:

Bookings made very simple. Friendly staff

Already have booked again. Have used your Company many times with friends over the years both here and the Continent

Luotettu asiakas

Feefo Verified

7 years ago

Cancelled Holiday

The holiday was cancelled but no options or alternatives were offered.

Chris

Caledonian Travel

7 years ago

Naturally, it was with great concern to learn of your disappointment with regards to the cancellation of your trip. I can fully appreciate your feelings on the matter and I would like to sincerely apologise for the disappointment and upset caused. I appreciate it is of little consolation, but I would like to explain that we are only able to offer tours based on our coach reaching a minimal running capacity. It would not be feasible for any operator to run breaks for only a handful of clients, the associated costs and ultimately the increased selling prices would not be at all realistic. I regret on this occasion it was deemed necessary to cancel your break and sincerely apologise for the inconvenience.

Luotettu asiakas

Feefo Verified

7 years ago

Helpful customer service advisor

Aholiday for the same week had been cancelled because of lack of customer interest so I wanted another holiday for 20th May as I had already booked my cat into a cattery for the 5 day holiday. The...

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Luotettu asiakas

Feefo Verified

7 years ago

Good customer care.

Friendly and knowledgeable representative on telephone. When I received confirmation, all requests had been itemised. Excellent.

Luotettu asiakas

Feefo Verified

7 years ago

Excellent service, friendly and always on time. Accommodation was great with good entertainment. Will definitely book with Caledonian Travel again.

MRS MCLEAN

Feefo Verified

7 years ago

Mitä MRS MCLEAN sanoi Caledonian Travel:

Very easy to book my holiday and also for the extra upgrades service was excellent

MRS HYNES

Feefo Verified

7 years ago

Mitä MRS HYNES sanoi Caledonian Travel:

Chap on phone I spoke to was very monosyllabic, unenthusiastic and I had to keep asking him questions he wasn't forthcoming with information at all I'm afraid.

Chris

Caledonian Travel

7 years ago

Thank you for taking the time to provide us with your feedback. Your comments have been forwarded to our General Manager who will take up with regards the service recieved.

MRS HANNAH

Feefo Verified

Motherwell

7 years ago