Although the product that I ordered was out of stock, I was notified of that fact and told when the next delivery would arrive to be dispatched to me.
I was informed by email when it was then...
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Derek
Fishtec
7 years ago
Great, thank you for the feedback
Tuotearvostelut
Derek
Fishtec
7 years ago
Great, thank you for the feedback
Derek
Fishtec
7 years ago
Great, thank you for the feedback
Ostopäivä: 14/11/2018
0
Jaa
TC
Trusted Customer
7 years ago
Mitä Trusted Customer sanoi Fishtec:
Very good
Derek
Fishtec
7 years ago
Thank you for the feedback – much appreciated.
Tuotearvostelut
Derek
Fishtec
7 years ago
Thank you for the feedback – much appreciated.
Ostopäivä: 02/12/2018
0
Jaa
Luotettu asiakas
7 years ago
Usual excellent service, with goods being dispatched the day after ordering.
Yes I can tell you...quite quickly.
When a customer pays extra for next day delivery, there is usually a very good reason, whatever the reason, they expect their item to arrive the next day.
When it...
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Derek
Fishtec
7 years ago
We are sorry to hear of the late delivery, and the lack of reply to your emails. I have trawled our servers and regrettably cannot find any emails from this email address, so it would appear that we have never received them. I am unsure why messages are not coming through to us however, I have asked out IT team to look into this but we have had no other reports of this previously. I will arrange to refund the delivery charge however, this should be with you in the next few days. Regarding a free delivery on your next order, we would be happy to do this, however there is no way that we can arrange this if you order online. You would need to contact us first and place the order over the phone. Alternatively, you could place the order and pay postage, and then let us know and we will refund the delivery charge.
Fishtec is firmly established as one of the leading mail order fishing companies in the country. With next day delivery and a friendly and knowledgeable sales team it's easy to see why we have become so popular with our customers.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Fishtec is firmly established as one of the leading mail order fishing companies in the country. With next day delivery and a friendly and knowledgeable sales team it's easy to see why we have become so popular with our customers.
