Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Brown & Brown arvostelut

Näytetään kaikki 18,729 arvostelua

Luotettu asiakas

Feefo Verified

1 month ago

Customer First

Quite good overall, when they stop putting the customer first we will leave.

Susan

Feefo Verified

GBR

1 month ago

Mitä Susan sanoi Brown & Brown:

Good service

Efficient and understood my needs. Prompt in response and in setting up policy.

Ellie

Brown & Brown

21 days ago

Hello Susan, Thank you for your feedback. We are pleased to hear that your experience with us was efficient and that we understood your needs. We appreciate you highlighting the promptness of our response and policy setup. Kind regards, Ellie Brown & Brown

Graham Clarke

Feefo Verified

GBR

1 month ago

Mitä Graham Clarke sanoi Brown & Brown:

Customer care

Poor

Wendy

Brown & Brown

1 month ago

We are sorry to hear of your dissatisfaction. I noted from your file that our office have had a conversation with you to clear up any confusion. I have attempted to contact you to discuss your concerns, as the branch was under the impression that the matter had been resolved. Please feel free to call me back at your convenience.

Nicholas BELL

Feefo Verified

1 month ago

Mitä Nicholas BELL sanoi Brown & Brown:

Terribl company

Unprofessional

Stuart Lee

Feefo Verified

GBR

1 month ago

Mitä Stuart Lee sanoi Brown & Brown:

Sole trader insurance cover

Excellent customer service, documentation sent through quickly and was easy to navigate ensuring my level of cover was correct. My equivalent cover on the previous year was actually cheaper this year...

Lue lisää

Wendy

Brown & Brown

1 month ago

We're thrilled to hear you had a positive experience with our team. We are also happy that you were pleasantly surprised with your lower premium. Your satisfaction is our top priority, thanks for a great review.

Luotettu asiakas

Feefo Verified

1 month ago

The delay in obtaining a quotation is far too long,

Wendy

Brown & Brown

1 month ago

We are sorry to hear about the delay you experienced in obtaining a quotation. We appreciate you bringing this to our attention. Our office has attempted to contact you to discuss your concerns. Please do not hesitate to contact us should you wish to discuss this further.

Luotettu asiakas

Feefo Verified

1 month ago

Great policy, thanks

String service from them, always seeking the best deal and quick to respond to emails. Policy meets my requirements and is enhanced from last year for slightly more which is great in the current...

Lue lisää

Helen Forsey

Feefo Verified

GBR

1 month ago

Mitä Helen Forsey sanoi Brown & Brown:

A great detailed helpful service

Ellie

Brown & Brown

21 days ago

Hello Helen, We are delighted to hear that you found our service to be detailed and helpful. Thank you for taking the time to share your positive feedback. Kind regards, Ellie Brown & Brown

Luotettu asiakas

Feefo Verified

1 month ago

Excellent individualised service

Linclon was excellent in establishing contact with me and working around changes in situation to provide me with options for the cover that was required. His diligence was greatly appreciated

Michael

Brown & Brown

5 days ago

Hello, We are delighted to hear about your positive experience and that Lincoln was able to provide you with excellent service. It's wonderful to know that his diligence and efforts to work around your changing situation were greatly appreciated. Kind regards, Michael Brown & Brown

Luotettu asiakas

Feefo Verified

1 month ago

House in trust insurance

This company was the only one we could find to insure our house which is in a trust fund. Always very helpful, this year's premium was slightly lower than last year's.

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Osa Treefo-aloitetta

Työskentelemme Ecologin kanssa puiden istutushankkeiden rahoittamiseksi vastineeksi arvosteluista, joita keräävät Brown & Brown

Lue lisää Treefosta

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta