Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Brooks Braithwaite arvostelut

Näytetään kaikki 954 arvostelua

Mrs Julie Thurley

Feefo Verified

Tadley

5 years ago

Mitä Mrs Julie Thurley sanoi Brooks Braithwaite:

Yes

Had to ring three times as kept getting cut off and then still not received my confirmation email

Luis

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave feedback. I'm sorry to hear that you've had a hard time getting hold of us, as we are working from home phone connections can some times be temperamental. None the less I have compiled your policy documents and sent them over via email.

Shannon Simpson-Foulkes

Feefo Verified

5 years ago

Mitä Shannon Simpson-Foulkes sanoi Brooks Braithwaite:

My pet plan policy was due to be renewed where I needed to change my type of cover and my address. I rang up and told them these requests where the women who helped me did it all within a minute. I...

Lue lisää

Luotettu asiakas

Feefo Verified

5 years ago

Yes

Very easy to set up, didn't pester me with excess calls or emails. Decent price for the cover and like how the monthly payment stills costs the same as if you paid annually.

Luotettu asiakas

Feefo Verified

5 years ago

Excellent firm all round

Used Petplan more than once and always found them very good with services offered. I would highly recommend

Mrs Vivien Phillips

Feefo Verified

5 years ago

Mitä Mrs Vivien Phillips sanoi Brooks Braithwaite:

documents not sent after payment

after nearly a month I had not received my public and employers liability documents and when I rang, they had,, apparently forgotten to send them ! I have them now. I had paid on 1st February.

Luotettu asiakas

Feefo Verified

5 years ago

Yes

Quick and easy to arrange

Mr Mervyn Bennett

Feefo Verified

5 years ago

Mitä Mr Mervyn Bennett sanoi Brooks Braithwaite:

See above!

Having been with Petplan for 14 years I was appalled to find out that my home and contents were no longer insured. If I had not had an enquiry about my Cattery cover, which they still haven't got...

Lue lisää

Luotettu asiakas

Feefo Verified

5 years ago

Yes

I telephoned to ask a couple of questions which were answered quickly and courteously. I then proceeded to continue online to buy my insurance which was straight forward and easy.

Mr Andrew Masson

Feefo Verified

5 years ago

Mitä Mr Andrew Masson sanoi Brooks Braithwaite:

Reasonable Service

Straightforward renewal. Would have been 5 stars but have yet to receive the documents which is a but pedestrian.

Miss Tracie White

Feefo Verified

5 years ago

Mitä Miss Tracie White sanoi Brooks Braithwaite:

No nonsense service - exactly what I expected.

Well run organisation with all the information sent via email.

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta