Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Brooks Braithwaite Arvostelut | Asiakaspalvelun arvostelut kauppiaasta {{merchantUrl}} | Feefo

Näytetään kaikki 954 arvostelua

Luotettu asiakas

Feefo Verified

5 years ago

Insurance to cover my dog walking business.

This rating is because Ciaran was very pleasant to talk to. His knowledge was excellent and, importantly, he made the process seamlessly easy for me. Thank you very much.

Martin

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave such a kind review. It's fantastic to hear that you found a policy suitable for your business and that you found Ciaran pleasant to talk to. If you ever need to get in touch, please feel free to do so on 0345 070 1064. Between Monday - Friday, 09:00 - 17:15

Mrs & Mrs S Mannion T Ann Berrington

Feefo Verified

Macclesfield

5 years ago

Mitä Mrs & Mrs S Mannion T Ann Berrington sanoi Brooks Braithwaite:

Home Biarding

Cairan Carolan the gentleman that helped me was absolutely brilliant. Explained what I needed and why I needed the cover for home boarding and pet sitting. I feel he went above and beyond to ensure...

Lue lisää

Martin

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave such a kind review. It's fantastic to hear that you found a policy suitable for your business and that Ciaran was very helpful. If you ever need to get in touch, please feel free to do so on 0345 070 1064. Between Monday - Friday, 09:00 - 17:15

Mr Robert Lucas

Feefo Verified

5 years ago

Mitä Mr Robert Lucas sanoi Brooks Braithwaite:

Feeling Ripped Off

I have been with you for many years believing you to offer good cover at a competitive price. On reading your renewal pack letter it advised that I may be able to get cheaper cover and adding that I...

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Martin

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to provide your feedback, we take all reviews and feedback very seriously to improve our service. Following on from our telephone conversation of yesterday, we can confirm that we have cancelled your policy as from the 2021 renewal date and that we look forward to hearing from you next year in order to see if we can provide yourself with a competitive quotation. If you would like to discuss this matter any further, or if we can be of any further assistance at all, please don't hesitate to contact us on 0345 070 1064. We are open from Monday to Friday, 9am until 5:15pm. Kind Regards, The Petplan Sanctuary Team

Mrs Stephanie Newell

Feefo Verified

5 years ago

Mitä Mrs Stephanie Newell sanoi Brooks Braithwaite:

Could definitely recommend

Reliable to use, good informative material and they answer the phone quite quickly!

Martin

Brooks Braithwaite

5 years ago

Good morning, Thank you for taking the time to leave a review. It's fantastic to hear that you are happy with our service. If you ever need to get in touch, please don't hesitate to do so on 0345 070 1064, we are open Monday to Friday, 09:00 - 17:15.

Miss Debbie Radford

Feefo Verified

5 years ago

Mitä Miss Debbie Radford sanoi Brooks Braithwaite:

Yes

Very easy to understand all the different things which were covered by the insurance together with details of the excess.

Luis

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave a review. I'm glad that you have found our policy easy to understand. If you do however have any questions, please feel free to call us on 0345 070 1064. Between Monday - Friday, 09:00 - 17:15

Luotettu asiakas

Feefo Verified

5 years ago

Excellent policy for businesses

Excellent product with a good reputable service

Luis

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave such a kind review. It's fantastic to hear that you found a policy suitable for your business. If you ever need to get in touch, please feel free to do so on 0345 070 1064. Between Monday - Friday, 09:00 - 17:15

Mrs Carly Sumpter

Feefo Verified

5 years ago

Mitä Mrs Carly Sumpter sanoi Brooks Braithwaite:

I have found it hard to get on ur site to review my insurance policy. And got a email saying it not been done .then today I have email say thankyou for your purchase..I am very confused. Please can...

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Ciaran

Brooks Braithwaite

5 years ago

Thank you for your feedback and taking my call today. I'm pleased I was able to resolve your query and the issues you were experiencing with our website. Please don't hesitate to contact us on 0345 070 1064 if you require any further assistance. Kind regards

Luotettu asiakas

Feefo Verified

5 years ago

Pet sitting

Easy to look up & got a good result

Luis

Brooks Braithwaite

5 years ago

Good afternoon, Thank you so much for your kind review. It's great to hear that you're pleased with your new policy. Please don't hesitate to contact the Policy Admin team if we can be of any further assistance on 0345 070 1064, Between Monday - Friday, 09:00 - 17:15

Luotettu asiakas

Feefo Verified

5 years ago

Yes

Application straight forward.

Luis

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for your feedback.We are really pleased you found our online application process straight forward.Please don't hesitate to contact the Policy Admin team if we can be of any further assistance on 0345 070 1064, Monday - Friday, 09:00 - 17:15.

Luotettu asiakas

Feefo Verified

5 years ago

Mislaid initial email , asked to resend - Still waiting

Lack of communication , still waiting for reply to my email

Luis

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave feedback. I am sorry that we were not able to respond to your email in a satisfactory time frame. I have now responded to your email and provided documents as requested. Please don't hesitate to contact the Policy Admin team if we can be of any further assistance on 0345 070 1064.