Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Brooks Braithwaite Arvostelut | Asiakaspalvelun arvostelut kauppiaasta {{merchantUrl}} | Feefo

MT

Ms Celia Tarr

Feefo Verified

4 years ago

Mitä Ms Celia Tarr sanoi Brooks Braithwaite:

Brilliant efficient professional swrvice.

My claim waa handled perfectly. Petplans Santuary staff are polite friendly and professional. The vet myself and the dog involved all felt we got the best service anyone could ask for.. Would...

Lue lisää

Jade

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15

0

Luotettu asiakas

Feefo Verified

4 years ago

Felt at ease

Friendly guy at the end of the phone didn’t feel it was all about the sale.

Jade

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15

0

MG

Mr Kris Grierson

Feefo Verified

4 years ago

Mitä Mr Kris Grierson sanoi Brooks Braithwaite:

Yes I think it was.

It was a very easy step by step process.

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

MR

Mr & Mrs Reid

Feefo Verified

4 years ago

Mitä Mr & Mrs Reid sanoi Brooks Braithwaite:

Great service, great value!

Tailored insurance for my dog walking and pet sitting business. A minor question regarding what they covered was answered immediately by email next morning after my enquiry the evening before. Staff...

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Martin

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

MD

Miss Kerry Daly

Feefo Verified

4 years ago

Mitä Miss Kerry Daly sanoi Brooks Braithwaite:

Yes

Excellent service

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

Luotettu asiakas

Feefo Verified

4 years ago

Excellent service

Excellent service. Polite and helpful. Would definitely reccomment.

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

MB

Mrs Linda Bowd

Feefo Verified

Gwent

4 years ago

Mitä Mrs Linda Bowd sanoi Brooks Braithwaite:

Yes most definitely

We talked to a gentleman called Martin Barnes he guided us through everything in detail, explaining what we needed to know, without rushing us in any way, great bloke

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

MH

Mrs Pauline Harrison

Feefo Verified

4 years ago

Mitä Mrs Pauline Harrison sanoi Brooks Braithwaite:

to use and great service

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

MM

Ms Christine McLeod

Feefo Verified

4 years ago

Mitä Ms Christine McLeod sanoi Brooks Braithwaite:

I have only given a 3 because you never know how good an insurance is until you need it. Hopefully I will never need it! Buying the policy was very easy & excellent choice of options.

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, Thank you for taking the time to leave your review. We always strive to provide a consistently excellent service, and it's great to hear that your experience with us so far has been simple and positive! If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

Luotettu asiakas

Feefo Verified

4 years ago

Assume so - operative was not able to advise

No reminder that my policy had expired. Operative was unable to provide advice. The software for taking money was unable to access my bank account - I have had absolutely no issues with any other...

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Ciaran

Brooks Braithwaite

4 years ago

Good Morning, Thank you for taking the time to provide your review. We do take any feedback received very seriously, to make sure we are providing the best possible service to our customers. I do apologise for the experience you have had regarding the setting up of your policy. We have emailed you directly with aim to help you resolve these matters as quickly as possible, however, if we can be of any further assistance, please don't hesitate to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15. Kind Regards, The Petplan Sanctuary team

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Brooks Braithwaite arvostelut

Miten Feefo-arvostelut kerätään?

Kuka voi jättää Feefo-arvostelun?

Miten tarkastamme arvostelut?

Miten käsittelemme väärennettyjä arvosteluja?