Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Brooks Braithwaite Arvostelut | Asiakaspalvelun arvostelut kauppiaasta {{merchantUrl}} | Feefo

Näytetään kaikki 954 arvostelua

Mrs Andrea Macpherson

Feefo Verified

Brynna, Pontyclun

1 year ago

Mitä Mrs Andrea Macpherson sanoi Brooks Braithwaite:

Timely reminder and competitive renewal quote.

Lisa A

Brooks Braithwaite

1 year ago

Thank you for taking the time to provide a response, we are glad you are happy with our service

Luotettu asiakas

Feefo Verified

1 year ago

Keep the renewal to a minimum.

Efficient with all the paperwork, always on time with the renewal.Have yet to deal with a claim yet.

Lisa A

Brooks Braithwaite

1 year ago

Thank you for taking the time to provide feedback, we are pleased you are happy with our service

Jenny Eales

Feefo Verified

Wisbech

1 year ago

Mitä Jenny Eales sanoi Brooks Braithwaite:

Follow up on outstanding points rather than waiting for the client to chase

Phone representatives are friendly and helpful. The policy includes all terms which our business requires. Some points of the process were a little slow and I needed to chase them up in order to get...

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Lisa A

Brooks Braithwaite

1 year ago

Thank you for taking the time to provide a review, we will take on board your comments regarding activation of the policy

Luotettu asiakas

Feefo Verified

1 year ago

Luotettu asiakas

Feefo Verified

1 year ago

Customer service and care.

My insurance was renewed without any prior warning. When I cancelled the policy and direct debit the money was still taken the following month. Having contacted again they have reset the direct debit...

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Lisa A

Brooks Braithwaite

1 year ago

Thank you for taking the time to provide a review, all feedback is important to us. Having investigated this further I can see that the direct debit was in submission with the bank, so we were unable to cancel this. As soon as the payment was made we were able to provide you with a refund and the policy was cancelled from the inception date. Whilst we endeavour to address any banking issues as soon as possible, we do have to work with how the banks process payments, and if it is in submission they will not allow a payment to be returned. I do hope this clarifies why the payment was taken.

Luotettu asiakas

Feefo Verified

1 year ago

Kirsty was very helpful with getting me insurance which was quite specialist. Great communication and good price.

Lisa A

Brooks Braithwaite

1 year ago

Thank you for taking the time to provide a review, we are pleased you are happy with the service and I will pass on your comments to Kirsty!

Gary Baxter

Feefo Verified

Fleet

1 year ago

Mitä Gary Baxter sanoi Brooks Braithwaite:

Great service and easy to deal with

Lisa A

Brooks Braithwaite

1 year ago

Thank you for taking the time to provide feedback, we are pleased you are happy with our service

Luotettu asiakas

Feefo Verified

1 year ago

Bit more reassurance/confidence when customer needs info

Thorough and friendly

Lisa A

Brooks Braithwaite

1 year ago

Thank you for taking the time to provide feedback, it is very useful for training purposes. We will take on board your comments regarding providing reasurance and confidence.

Neil

Feefo Verified

East Lothian

1 year ago

Mitä Neil sanoi Brooks Braithwaite:

No. The service was excellent.

Brooks Braithwaite (Petplan Sanctuary) provided excellent service. My claim was handled quickly and efficiently, with clear communication throughout. As the saying goes, you only find out how good...

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Lisa A

Brooks Braithwaite

1 year ago

Thank you for taking the time to send a review. We are delighted that you are happy with our service!

Mrs Beryl Atkinson

Feefo Verified

South Sheilds

1 year ago

Mitä Mrs Beryl Atkinson sanoi Brooks Braithwaite:

Excellent

Lisa A

Brooks Braithwaite

1 year ago

Thank you for taking the time to provide a review, we are pleased that you are happy with our service.

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta

Brooks Braithwaite arvostelut

Miten Feefo-arvostelut kerätään?

Kuka voi jättää Feefo-arvostelun?

Miten tarkastamme arvostelut?

Miten käsittelemme väärennettyjä arvosteluja?