Very poor customer service,they would not accept my concerns we forwarded all online bad reviews and You Tube footage of site.DREADFUL DREADFUL
BreakFree Holidays
Breakfree Holidays
11 years ago
We are puzzled by your feedback since you decided not to actually stay at the park after making your booking. There is an argument that says we shouldn’t have asked for feedback from you but we believe in 100% honest feedback which can be left by anyone who makes a booking with us.
Dealing with your points in turn:
1) We gather you were advised by other family members that they didn’t enjoy their stay and so elected to stay at home.
2) The Park is manifestly not owned or run by Travellers, they are a reputable park operator, details of which are clear on our website
3) We can only find one piece of Carnmoggas footage on YouTube and that is not at all negative. We think you may be confusing them with someone else.
4) We are sorry you felt it necessary to abuse our customer care team, they are well trained and tried their hardest for you, all to little avail.
We wish you well with finding another holiday more suited to your tastes.
Tuotearvostelut
Ostopäivä: 13/07/2014
0
Jaa
Luotettu asiakas
11 years ago
Dawlish Warren is an excellent situation for touring around Devon
Tuotearvostelut
Ostopäivä: 13/07/2014
0
Jaa
Luotettu asiakas
11 years ago
Good value
Tuotearvostelut
Ostopäivä: 17/07/2014
0
Jaa
Luotettu asiakas
11 years ago
easy
Tuotearvostelut
BreakFree Holidays
Breakfree Holidays
11 years ago
Thank you for your feedback. We are very sorry to hear that you were disappointed with the standard of your accommodation.
Our aim is to provide great value holidays and accommodation. Quality is as important as value and we therefore expect our partners to provide accommodation which meets the criteria as described in the pre-booking information. We are sorry that this does not appear to have been the case on this occasion.
We will forward your feedback.
BreakFree Holidays
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.