A lost disc in the post and it's my fault and now I have got to pay for it! Haven't used the service in over 6 months but can't cancel my subscription till I pay up for the disc LOST IN THE POST
Andrew
Boomerang
10 years ago
Hello Paul
Thanks for your feedback,
I'm sorry that you've had to raise concerns about our servce.
We always advise customers to obtain free proof of posting from their local post office this covers them in the unlikely event that a game becomes lost in the post.
It is stated in the website T+C's the terms surrounding customers returning games and the options availble if a game is lost in the post. Also stated in the T+C's is customers logging into their account and confirming that it is fully cancelled.
I've sent you a personal email to rectify this situation now.
Thanks Boomerang
1
Jaa
TC
Trusted Customer
Bristol
10 years ago
Mitä Trusted Customer sanoi Boomerang:
Excellent
Great service...... well..... its the only one we have in the uk
0
Jaa
TC
Trusted Customer
10 years ago
Mitä Trusted Customer sanoi Boomerang:
Great service. always prompt
0
Jaa
TC
Trusted Customer
UK
10 years ago
Mitä Trusted Customer sanoi Boomerang:
Join them now
Excellent service and very good value for money
0
Jaa
TC
Trusted Customer
Devon
10 years ago
Mitä Trusted Customer sanoi Boomerang:
Absolutely Brilliant! Canr fault the service i ve received.
0
Jaa
TC
Trusted Customer
Manchester
10 years ago
Mitä Trusted Customer sanoi Boomerang:
Great
very good service, very happy with it.
0
Jaa
TC
Trusted Customer
10 years ago
Mitä Trusted Customer sanoi Boomerang:
Great value and service.
0
Jaa
TC
Trusted Customer
Doncaster
10 years ago
Mitä Trusted Customer sanoi Boomerang:
Excellent service.
I've only rented from them for around 3 months but in that time the service has been great. Games arrive quickly and they are quick to sort any problems that may arise. I would recommend there...
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Thanks for your feedback,
I'm sorry that you've had to raise concerns about our servce.
We always advise customers to obtain free proof of posting from their local post office this covers them in the unlikely event that a game becomes lost in the post.
It is stated in the website T+C's the terms surrounding customers returning games and the options availble if a game is lost in the post. Also stated in the T+C's is customers logging into their account and confirming that it is fully cancelled.
I've sent you a personal email to rectify this situation now.
Thanks
Boomerang