Bikmo arvostelut

We’re sorry to hear that you experienced delays in receiving a response. As previously advised, we don’t appear to have received your first two emails, so unfortunately we weren’t aware that you were waiting for assistance. Once we received your email in our inbox, your request was resolved on the same working day. We apologise for the frustration this caused and appreciate your patience.

Thank you for the great review.

Thank you for choosing Bikmo, and for taking the time to provide your excellent feedback. We really appreciate your support. If you ever need any assistance, please don’t hesitate to get in touch, we’re always happy to help.

Thank you for the great review.

Thank you for taking the time to leave such a fantastic review, Chris! We’re delighted to hear that getting your cover set up was quick, straightforward, and hassle-free. Making insurance easy to arrange is something we work hard to achieve, so it’s great to know that was your experience. We really appreciate your trust in Bikmo and look forward to supporting you over the coming year. Here’s hoping you never need us, but if you do, our team will be here to help. Thanks again for choosing Bikmo, and enjoy the peace of mind that comes with knowing your bike is protected. Ride safe, Team Bikmo

Thank you for your feedback, and I’m sorry for the frustration you’ve experienced. Having reviewed the correspondence, it appears there may be an issue with our replies reaching your inbox. We responded to your initial email on 29th May and also replied to your follow-up email on the same day it was received. Unfortunately, it seems those messages may not have been delivered successfully. To help resolve the issue, I’ve now sent the information again in a new email thread and hope this reaches you without any problems. We appreciate that this experience has been frustrating and apologise for the inconvenience caused. We're here to assist with the changes to your policy and will be happy to help as soon as we receive your confirmation.