it took hours !!!! lots of frustration from the mechanic guy. neither him not me expected this
im having the satellite only3 days so its too early to say if I would recommend Brdy
Elise
Brdy
2 years ago
Hi Lubomir,
We're sorry to hear that the installation took longer than anticipated, but we're glad that it was successful in the end and you were able to get online.
We're confident that you will be satisfied with the service, but if this is not the case then please do not hesitate to get in touch with our customer service department who will be happy to assist you. https://bit.ly/3Oo0D5l
Best regards
0
Jaa
TH
Tom Hayes
Feefo Verified
Perth PH2 7LJ
2 years ago
Mitä Tom Hayes sanoi Brdy:
Worst reception I have ever experienced. Even Smarty is faster then Brdy
Awful...very very very disappointed
All websites take over 20 seconds to download and sometimes not at all
Email is similarly bad
Unable to watch sport on the BBC which is immediatley available on my...
Lue lisää
Elise
Brdy
2 years ago
Hi Tom,
We're sorry to hear you're having issues with the service.
Please be advised that this has been bought to the attention of our lead technical advisor, who is looking into it and will be in contact.
Thank you for your patience while we investigate this.
Kind regards
0
Jaa
ΟΡΕΣΤΗΣ
Feefo Verified
Γορτυνία Αρκαδίας
2 years ago
Mitä ΟΡΕΣΤΗΣ sanoi Brdy:
Πολύ καλή εταιρεία αλλά ο καινούριος δορυφόρος παρουσιάζει προβλήματα
Το upload είναι μεταξύ 1,40-3,40 mbps αντί για 5mbps.Θα ήθελα να εξετάζατε περισσότερο το πρόβλημα αυτό.
Elise
Brdy
2 years ago
Good afternoon. Thank you for taking the time to evaluate us.
We are checking your connection in cooperation with the provider and will contact you shortly. Sincerely, The Brdy Team
0
Jaa
Luotettu asiakas
Feefo Verified
2 years ago
Reasonably stress free
Reasonably stress free. A bit better comms between sales & install. Had to explain several times a post would be needed but the installer was very accommodating and communicated very well how his day...
Lue lisää
Elise
Brdy
2 years ago
Hi,
Thank you for taking the time to leave your review. We're glad to hear that our installer was accommodating.
As you are probably now aware, the latency with satellite broadband is higher than other solutions, such as fibre, at an average of 600 ms which can be noticeable at times. We hope that this doesn't affect your daily use too much and we are always on hand to answer any questions and provide any advice, should you need us!
Warm regards
0
Jaa
Luotettu asiakas
Feefo Verified
2 years ago
0
Jaa
Luotettu asiakas
Feefo Verified
2 years ago
Recommend
Took a day or so to get the service bedded down. Running ok again. Have been a customer for 3 years. Rarely a problem and when there is, the tech dept. Sort it out.
Elise
Brdy
2 years ago
Hi Caroline,
Thank you for kindly taking the time to leave your review.
Warm regards
0
Jaa
AA
Adrian Aderyn
Feefo Verified
Highlands, Scotland
2 years ago
Mitä Adrian Aderyn sanoi Brdy:
Blackberry of Satilite WiFi?
Excellent customer service and technical support. Unfortunately beaten on price and technology by newer players in the market
Elise
Brdy
2 years ago
Hi Adrian,
Thank you for your honest feedback.
We're glad that you were impressed with our customer service and tech support teams.
Kind regards
0
Jaa
PC
PAT COFFEY
Feefo Verified
Birdhill
2 years ago
Mitä PAT COFFEY sanoi Brdy:
Installed quickly and efficiently.
Started to use the service seems to be a good service
Fair price too
Elise
Brdy
2 years ago
Hi Pat,
Thank you for your positive review.
We're glad to hear that you are impressed with the overall service so far!
Kind regards
0
Jaa
MS
MARTIN SUESS
Feefo Verified
2 years ago
Mitä MARTIN SUESS sanoi Brdy:
Very quick, but how it works we'll see as soon we start using it.
Elise
Brdy
2 years ago
Hi Martin,
Thank you for your review.
We're confident that you'll remain happy with the speeds, but in the unlikely event that this changes, please do not hesitate to get in touch!
Kind regards
0
Jaa
PW
Philip Wilkinson
Feefo Verified
Farm house in the middle of knowhere
2 years ago
Mitä Philip Wilkinson sanoi Brdy:
Excellent service
A very good service, all working well so far. Thankyou.
The new set up seems faster so far aswell, and with a lot more data at a lot cheaper price. Brilliant 🤠
Elise
Brdy
2 years ago
Hi Philip.
Thank you for your excellent review!
We're so pleased you're happy with the new KVHTS speeds and package.
Kind regards
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.