order was click and collect - the order was ready for collection almost straight away and there was no hanging around when i went to collect my order - it was bagged up and ready to go for me.
Tuotearvostelut
Ostopäivä: 29/04/2016
0
Jaa
Luotettu asiakas
10 years ago
I ordered a Tripp trap chair on line . Then I was emailed to say it was not in stock and would be a 2 to 3 week lead time. I had to cancel the order. Why have on line to order when not available?
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Sheila
Bella Baby
10 years ago
Many thanks for your feedback. We am very sorry to hear of your experience with Bella Baby. At Bella Baby, we are constantly trying to improve our processes & service and without you filling out this form we would not be able to do this so I appreciate you taking the time to do this. If we can be of any further assistance please let us know.
I cannot commend Bella baby highly enough for their excellent customer service throughout our order process. We had to wait four weeks for our pram to come into the store and any time I enquired with...
Once again Fantastic service, very fast, kept up to date at all stages! Couldn't fault bella baby in any way!
Keep up the great work ***
Tuotearvostelut
Ostopäivä: 28/04/2016
0
Jaa
Luotettu asiakas
10 years ago
I'm still waiting for my order, it was sent to Watergrasshill in error even though I imput my address at Minane Bridge correctly. Could you please send me my order?
Sheila
Bella Baby
10 years ago
Many thanks for your feedback, we are very sorry to hear that you still have not received your delivery. The correct procedure has been put in place so that this does not happen in the future. If you need anything further please let us know.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
