Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Austin & Wyatt Estate Agents arvostelut

Näytetään kaikki 411 arvostelua

Trusted Customer

Feefo Verified

9 years ago

Mitä Trusted Customer sanoi Austin & Wyatt Estate Agents:

5 stars aren't enough!

Great service from start to finish. Kyle and his team are professional, friendly and honest. I always felt like I was their most important customer and that nothing was too much trouble.

Customer Relations Team

Austin & Wyatt Estate Agents

9 years ago

Thank you for the great, 5 star review! I'm pleased to see that you benefited from the passionate and personal approach taken by Kyle and the Austin & Wyatt team in Canford Heath. Many thanks!

Luotettu asiakas

Feefo Verified

9 years ago

AVOID!

No communication through out Avoided calls during sale Slow to advertise Right move ad was lacking in any detail Sales men were rubbish Recommended countrywide solucitirs to our buyer which addrd an...

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Customer Relations Team

Austin & Wyatt Estate Agents

9 years ago

I'm sorry to read that you were unhappy with the service you received but I would like to thank you for taking the time to leave this feedback as your comments will help us identify ways in which we can improve. If you would like to go through the issues you have raised in more detail please email me at review@countrywide.co.uk. Many thanks.

Luotettu asiakas

Feefo Verified

9 years ago

We were happy with the service we received.

We were happy with the service we received. The staff were friendly and helpful and kept us informed at all times. We would be happy to use Austin Wyatt again.

Customer Relations Team

Austin & Wyatt Estate Agents

9 years ago

Thank you for the wonderful review!

Trusted Customer

Feefo Verified

9 years ago

Mitä Trusted Customer sanoi Austin & Wyatt Estate Agents:

Excellent Agents

Fareham branch were excellent in the sale of our house and seeing the process through to completion. They kept us informed all the time as well as regular updates , going above and beyond what was...

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Customer Relations Team

Austin & Wyatt Estate Agents

9 years ago

Thank you for the great 5 star review! I'm pleased to see that you benefited from the passionate and personal approach taken by the Austin & Wyatt team in Fareham!

Trusted Customer

Feefo Verified

Horton Heath

9 years ago

Mitä Trusted Customer sanoi Austin & Wyatt Estate Agents:

Good service by Austin & Wyatt Estate Agents

It was good not five stars

Customer Relations Team

Austin & Wyatt Estate Agents

9 years ago

Thank you for taking the time to leave your feedback. I am pleased to see your overall service was good. If you would like to discuss your experience any further or elaborate on how the branch could have turn this into a five star review. Please emailreview@countrywide.co.uk. Many thanks.

Trusted Customer

Feefo Verified

Canford Heath

9 years ago

Mitä Trusted Customer sanoi Austin & Wyatt Estate Agents:

Excellent service by Austin & Wyatt Estate Agents

Very professional/friendly, also did, what they said they would do.

Customer Relations Team

Austin & Wyatt Estate Agents

9 years ago

Really great to read another 5 star review for the Canford Heath branch of Austin & Wyatt Estate Agents. Thank you so much and congratulations on the sale of your property. Your comments will be passed on to to the team. Kind regards

Trusted Customer

Feefo Verified

Poole Dorset

9 years ago

Mitä Trusted Customer sanoi Austin & Wyatt Estate Agents:

Excellent service by Austin & Wyatt Estate Agents

The agent was very professional and did what she promised.

Rebecca

Austin & Wyatt Estate Agents

9 years ago

Good morning! Thank you so much for leaving this feedback for us, it's always good to know how were doing and I appreciate you taking the time to let us know. If you need anything in the future, please do not hesitate to contact us and we will always do our best to help. All the best, Kindest regards, Bex

Trusted Customer

9 years ago

I have waited before updating my feedback to give Austin Wyatt time to resolve the problem. This has not happened. After the first month of the tenancy I instructed AW that my neighbour had concerns about the condition of my property and instead of the registered two tenants there were four people living there. I was informed that there was condensation on all of the windows. I was informed that I would have to pay for an inspection visit so I waited for the routine visit in February. I have now been informed that there is damp in the flat. I have owned the property since the late 1990's and my husband and I have lived there since 2010, and there has been no damp. So, how can this happen when the tenants have only been there three months? I have been informed that the tenants are leaving at the end of the tenancy. However, if they were not going I would be terminating the tenancy with them.

Trusted Customer

Feefo Verified

SP4

9 years ago

Mitä Trusted Customer sanoi Austin & Wyatt Estate Agents:

Could do better!

Expensive fees on changing tenants, far more than I pay another agent. We have to chase up things and communication is not always good. Letters or e mails are not answered, for example.

Trusted Customer

Feefo Verified

Blandford

9 years ago

Mitä Trusted Customer sanoi Austin & Wyatt Estate Agents:

A highly professional service from start to finish. Kyle Nichols and his st...

A highly professional service from start to finish. Kyle Nichols and his staff worked very hard for my husband and myself. They come highly recommended.

Customer Relations Team

Austin & Wyatt Estate Agents

9 years ago

Thank you for the wonderful review and recommendation of Kyle and the whole Austin & Wyatt team in Canford Heath!

Trusted Customer

Feefo Verified

Southampton

9 years ago

Mitä Trusted Customer sanoi Austin & Wyatt Estate Agents:

Most helpful and efficient. Prospective buyers were introduced as soon as t...

Most helpful and efficient. Prospective buyers were introduced as soon as the house was on the market. The sale process was handled well and an acceptable price achieved.

Customer Relations Team

Austin & Wyatt Estate Agents

9 years ago

Thank you for this wonderful review! It's great to see another excellent result for the Austin & Wyatt team in Bitterne.