Products are great, smell amazing. All items ordered arrived on time and well packaged
Ostopäivä: 22/05/2026
0
Jaa
DO
douglas
Feefo Verified
GBR
3 months ago
Mitä douglas sanoi ARRAN - Sense of Scotland:
Really don’t like their website and order process. After amassing some points I get to the end after entering my payment details to find that the points saved have been cancelled, time lapse.
Hailey
ARRAN - Sense of Scotland
3 months ago
Hi,
Thank you for taking the time to share your feedback. We're sorry to hear that you found the ordering process frustrating.
We would be keen to understand a little more about what happened. Having reviewed your loyalty account, we can see that two reward vouchers have been redeemed, but we aren't able to see any points that have been cancelled.
If you could please contact us at info@arran.com with some additional details, we'd be more than happy to look into this further for you and clarify what may have occurred. Our team will do their best to assist and answer any questions you may have.
Kind regards
The ARRAN Sense of Scotland Team
DO
douglas
3 months ago
That’s my point or were my points. Second time you’ve done it.
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.