I was very impressed by the way they handled my order being damaged in transit. Communication was good and replacements were sent out quickly. Very happy with the service.
I placed my order during the recent sale, and it took longer to arrive than expected. I was quickly reassured when I queried the delay - first by AI then by a very polite human. Two days later I...
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Ostopäivä: 24/05/2026
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Maria
Feefo Verified
3 months ago
Mitä Maria sanoi ARRAN - Sense of Scotland:
Are you saying it's been delivered? I have not received my purchase
Hailey
ARRAN - Sense of Scotland
3 months ago
Hi there,
Thanks for getting in touch. We've checked the tracking information and it is currently showing as delivered.
If this isn't the case and you haven't received your order, please do get in touch with us at info@arran.com and we'll be more than happy to investigate this for you and get it resolved as quickly as possible.
Kind regards
The ARRAN Sense of Scotland Team
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.