Great company with great products however both times ordering, there were issues with delivery, specially with Evri. I know that not directly related to this company, but knowing they choose to use...
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Hailey
ARRAN - Sense of Scotland
5 months ago
Hi Adam,
Thank you so much for your kind words about our products — it truly means the world to us. We’re so sorry, however, to hear about the difficulties you’ve experienced with delivery.
We completely understand how disappointing and frustrating this must feel, especially when it impacts your overall experience with us. While delivery is handled by our courier partners, we take full responsibility for the service you receive, and your feedback has been incredibly important. We are currently exploring additional courier options to ensure a smoother, more reliable experience going forward.
If you’ve experienced any issues at all with your delivery, please do get in touch with us at info@arran.com — we’d genuinely love the opportunity to assist you and make this right.
Kind regards
The ARRAN Sense of Scotland Team
Friendly and helpful . Helped with my product selection and encouraged me to sign up to the loyalty scheme. Very relaxed , friendly atmosphere . Would definitely visit again.
Ostopäivä: 16/03/2026
0
Jaa
TC
Trusted Customer
Feefo Verified
GBR
6 months ago
Mitä Trusted Customer sanoi ARRAN - Sense of Scotland:
Excellent service ordered Sunday night received goods Tuesday afternoon products excellent as always. After the rain my favourite for shower gel, soap etc but chose others this time too
Products smell amazing and the quality is second to none, I will be a regular customer. I can smell the shower gel on my skin for hours and the eau de toilette fragrance lasts all day, I’m in love...
Your service is efficient, helpful & just at the correct pace.
The staff are very pleasant & know a lot about the products.
I visited the Sense of Scotland shop on Aran whilst on holiday...
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.