Not so customer focused , when I called about a faulty item that had just been delivered they made me feel guilty about poor quality bra, though eventually it was replaced. Also have another bra with...
Service was prompt and efficient . I would be happy to recommend them to any woman who is facing a mastectomy and wanted a bra that had fastenings in the front. I found them to be very comfortable.
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Ostopäivä: 03/06/2017
0
Jaa
Luotettu asiakas
9 years ago
The service ie the goods, delivery and customer help are good but I find the web site clunky and time consuming.It takes me ages clicking backwards and forwards to the menu to find what I like but...
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Phil
Amoena
9 years ago
We're always looking to improve the performance and functionality of our website and would be interested to hear if you think that there are specific points that we've missed. We do have a search facility on the site that allows you to quickly find items by name or style code. Regards Amoena Customer Services
Ostopäivä: 07/09/2017
0
Jaa
Luotettu asiakas
9 years ago
Very efficient online service. orders posted quickly and any return is very simple
I was unable to find out from the website how your sizing works- eventually I found out belatedly that it is called "Fitting", but by then I had purchased 2 bras but they were far too small, although...
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Phil
Amoena
9 years ago
I'm sorry to hear that you had trouble finding the fitting guide, we do provide the same search on other phrases such as 'size guide' or 'size chart'. We have also improved the visibility of our size charts on the website so hopefully you will not have this problem in the future. Regards Amoena Customer Services
Delivered with speed in sensible packaging that went through the letterbox.
Ostopäivä: 17/08/2017
0
Jaa
Luotettu asiakas
9 years ago
I have used Amoena since having my mastectomy in 2010.
I have found Amoena products of very good quality and the delivery service second to non.
Due to my size 40 AA you do not carry a large number...
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.