Alton Towers Holidays ei ole enää aktiivinen Feefo-asiakas
Näytetään kaikki 15,891 arvostelua
Luotettu asiakas
Feefo Verified
5 years ago
Fantastic place!
Easy to navigate and book! Big well to them in difficult times
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MW
Mr Wheatley
Feefo Verified
Redcar
5 years ago
Mitä Mr Wheatley sanoi Alton Towers Holidays:
A very enjoyable visit
Check in process was efficient and covid friendly. All staff members we had contact with were all very polite and helpful. Overall we had a great experience both in the hotel and the theme park....
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Luotettu asiakas
Feefo Verified
5 years ago
Good booking process
Booking was easy and easy to do online
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Luotettu asiakas
Feefo Verified
5 years ago
Great
Straightforward . The agent was knowledgeable and gave me confidence booking.
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Luotettu asiakas
Feefo Verified
5 years ago
Rebooking easy due to covid cancellations
Easy, break got cancelled due to covid, voucher issued immediately allowing me to rebook a later date . Didnt have to ring up and speak to anyone . I know it will get cancelled again out of alton...
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Luotettu asiakas
Feefo Verified
5 years ago
Change option needed online
Easy to get hold of customer service when I needed to change the booking - marked down due to not having the option to do this online at my leisure
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Luotettu asiakas
Feefo Verified
5 years ago
Bad Experience
- there was a pipe missing from the bathroom sink, water just poured on to the floor, had to use a bucket, staff weren't interested when mentioned at check out
- for an expensive hotel the...
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Luotettu asiakas
Feefo Verified
5 years ago
Fine
Worked well, although it was unclear that All the activities associated with an overnight stay are to be taken on the day of arrival (e.g. swimming could just have easily been taken day of departure).
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Luotettu asiakas
Feefo Verified
5 years ago
Bad covid cleanliness
Disappointed with the cleanliness of the room especially as this should be a main priority during a pandemic. Very dusty. The bedding was very tired and stained. No bottom sheet just a mattress...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
