Alton Towers Holidays ei ole enää aktiivinen Feefo-asiakas
Näytetään kaikki 15,891 arvostelua
Luotettu asiakas
Feefo Verified
5 years ago
Good customer service
Needed to postpone our trip. Left my details on site. Received email to confirm with timeline to respond. Next day received two calls (first one I missed) to rebook, the customer service agent was...
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Luotettu asiakas
Feefo Verified
5 years ago
Odd that you can't buy the park and hotel tickets together.
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Luotettu asiakas
Feefo Verified
5 years ago
So helpful
We had to change our original booking because of Covid restrictions. I found the service very easy to use and the telephone representative extremely friendly and helpful.
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MH
Miss Hodges
Feefo Verified
5 years ago
Mitä Miss Hodges sanoi Alton Towers Holidays:
Lack of communication and listening to my needs
I had a series of 6 seperate phone calls regarding the rebooking of my break. The person I was speaking to wasn’t listening to what I wanted/ needed from my short break and this was the reasoning for...
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MW
Ms Walford
Feefo Verified
5 years ago
Mitä Ms Walford sanoi Alton Towers Holidays:
Excellent service
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Luotettu asiakas
Feefo Verified
5 years ago
Operator very helpful
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Luotettu asiakas
Feefo Verified
5 years ago
Slow and inefficient
I was sent a link to book through. I completed the form and sent it off. 48 hours later I’ve still heard nothing. We wanted to come on a set date to a certain room. We reached the point we were so...
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MG
Mr Goble
Feefo Verified
5 years ago
Mitä Mr Goble sanoi Alton Towers Holidays:
Fantastic hotel booking staff
The hotel booking team at Alton towers are fantastic. I had to rebook after the latest lock down was extended. They did this with a smile and a laugh. Present and friendly to talk with.
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Luotettu asiakas
Feefo Verified
5 years ago
Choose hotel first
All people to choose their hostel/bedroom and then show availability for that room. I don't want to have to put in every single date to fine the hotel I want.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
