Alton Towers Holidays ei ole enää aktiivinen Feefo-asiakas
Näytetään kaikki 15,891 arvostelua
Luotettu asiakas
Feefo Verified
6 years ago
Watch out, Park tickets are now extra
Previous years, park tickets have been included with accommodation. It was not clear this had changed, and was shocked to find we had to pay extra for the passes.
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Trusted Customer
Feefo Verified
6 years ago
Mitä Trusted Customer sanoi Alton Towers Holidays:
Rebooking trip
I had to cancel one trip and made another booking because of virus closing the resort. Very easy to achieve this and lovely customer service
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Luotettu asiakas
Feefo Verified
6 years ago
I spoke to Lydia to change my booking. She was pleasant, friendly and very professional, I am extremely satisfied, she made the whole procedure easy.
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Trusted Customer
Feefo Verified
Burnley
6 years ago
Mitä Trusted Customer sanoi Alton Towers Holidays:
Couldn't have been easier
Emily from the Guest Experience Team couldn't have been more helpful. She was extremely polite and understanding and the rebooking of our trip was easy and simple. She explained all the options...
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Trusted Customer
Feefo Verified
6 years ago
Mitä Trusted Customer sanoi Alton Towers Holidays:
Overall great customer service under very difficult and challenging times
I had my original booking cancelled due to Coronavirus. I wanted to reebook so called the customer service number as advised but because we were in a hotel outside of the park they couldn't reebook....
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Trusted Customer
Feefo Verified
6 years ago
Mitä Trusted Customer sanoi Alton Towers Holidays:
Easy process
Very easy to rebook over the phone, supportive staff
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Trusted Customer
Feefo Verified
scotland
6 years ago
Mitä Trusted Customer sanoi Alton Towers Holidays:
when we decided on where we were going and what hotel then everything was so easy just a click follow instruction done in less than a minute very good
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Luotettu asiakas
Feefo Verified
6 years ago
Easy to use web site.
Web site very easy to use , even for Grandma!!
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Luotettu asiakas
Feefo Verified
6 years ago
Easy peasy
Booking was simple and quick
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Luotettu asiakas
Feefo Verified
6 years ago
Dreadful Contact details phone system needs changing
On hold for to long.
Cut off when been transferred to short breaks 3 times.
3 operators on each occasion told us something different about the hotel spa and restaurants.
Call centre staff need...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
