Alton Towers Holidays ei ole enää aktiivinen Feefo-asiakas
Näytetään kaikki 15,891 arvostelua
TC
Trusted Customer
Feefo Verified
10 years ago
Mitä Trusted Customer sanoi Alton Towers Holidays:
No response to email regarding hotel / room advice for son with additional needs
I contacted the booking service team via email regarding advice on which hotel / room to book for my son who has additional needs. After waiting a week for a response, I gave up... I heard nothing...
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Jaa
Luotettu asiakas
Feefo Verified
10 years ago
Quick, easy, simple. Have stayed before so I know I am going to get what they state aswell. 👍
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Jaa
TC
Trusted Customer
Feefo Verified
Dumfries and Galloway
10 years ago
Mitä Trusted Customer sanoi Alton Towers Holidays:
Very simple to use for a technophobe like myself. Pricing structure clear-choice of added extras.
Very simple to use for a technophobe like myself. Pricing structure clear. Thought about boking a meal but no links to pricing so haven't done so.A link to each venue with a menu and prices would...
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Jaa
Luotettu asiakas
Feefo Verified
10 years ago
Very good
Very good
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Jaa
TC
Trusted Customer
Feefo Verified
10 years ago
Mitä Trusted Customer sanoi Alton Towers Holidays:
I booked the weekend online for the 2nd September and paid around £880 went back on the website a few hours later and the same weekend is now coming up at £698! Don't understand how it changed price...
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Customer Care
Alton Towers Holidays
10 years ago
Hi There,
Thanks for taking the time to provide us with some feedback. I am very sorry to see that this had happened for you. I am certainly happy to say that this is definitely not normal!
I am glad to add that we have been in touch with you directly and have now been able to resolve this for you.
Regards,
Ben
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Jaa
TC
Trusted Customer
Feefo Verified
Birmingham
10 years ago
Mitä Trusted Customer sanoi Alton Towers Holidays:
Excellent
Very helpful
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Jaa
Luotettu asiakas
Feefo Verified
10 years ago
Website could improve
It is difficult to find information.
You should be able to book things such as the spa onto your hotel booking but no such thing is offered.
It would be useful to know exactly what your savings are...
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0
Jaa
Luotettu asiakas
Feefo Verified
10 years ago
Excellent - particularly Jake
Excellent. I tried to book online but could not specifically request the dates required for the waterpark and theme park, so I phoned the helpline. I spoke to a gentleman called Jake - he could not...
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Jaa
Luotettu asiakas
Feefo Verified
10 years ago
Once I found the right page it was easy but I kept getting redirected to information pages initially.
0
Jaa
TC
Trusted Customer
Feefo Verified
leicester
10 years ago
Mitä Trusted Customer sanoi Alton Towers Holidays:
perfect and professional workers
I am happy with the service that was giving to me, perfect and professional workers.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
