Online purchase was simple but I opted to receive policy documents through the post and haven't yet received them. I viewed them on-line and noticed that while the insurer was shown as Ageas when I...
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Customer Relations Executive
Age Co Home Insurance
7 years ago
Hello
I am sorry to hear of your experience. If you need to discuss this further please call our customer services team on 0800 055 6205.
Kind regards
Moira
Tuotearvostelut
Customer Relations Executive
Age Co Home Insurance
7 years ago
Hello
We have responded under the service review.
Kind regards
Moira
Ostopäivä: 20/05/2018
0
Jaa
TC
Trusted Customer
7 years ago
Mitä Trusted Customer sanoi Age Co Home Insurance:
I was let down by a previous insurer but I am pleased with the service and cost of the current supplier.I wish to change the address for the insurance but I haven't the insurers' address or reference...
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Tuotearvostelut
Ostopäivä: 23/02/2018
1
Jaa
TC
Trusted Customer
8 years ago
Mitä Trusted Customer sanoi Age Co Home Insurance:
They welcomed my interest, the questions they asked were clear. I only wish the questions I asked were noted and led to my request for a hard copy of the policy.
I am still waiting and request that a...
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Customer Relations Executive
Age Co Home Insurance
8 years ago
Hello
Thank you for taking the time to leave your comments. We really value your feedback as we are always looking for ways to improve our products and services. I will also ensure the policy documents are sent to you as requested.
Kind regards
Victoria
TC
Trusted Customer
8 years ago
Many thanks, your intervention resulted in the desired outcome. The documents arrived safely and I look forward to a happy relationship with Age Concern
Tuotearvostelut
Ostopäivä: 16/04/2018
1
Jaa
TC
Trusted Customer
8 years ago
Mitä Trusted Customer sanoi Age Co Home Insurance:
They were very helpful and competitive
Tuotearvostelut
Ostopäivä: 16/04/2018
1
Jaa
TC
Trusted Customer
8 years ago
Mitä Trusted Customer sanoi Age Co Home Insurance:
every thing was done well.
Ostopäivä: 17/04/2018
1
Jaa
TC
Trusted Customer
8 years ago
Mitä Trusted Customer sanoi Age Co Home Insurance:
I distinctly said that I do NOT want ANY communication from Age UK including surveys like this, so Age UK cannot be trusted to respect the customers requests.
When I tried to register for my online...
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Customer Relations Executive
Age Co Home Insurance
8 years ago
Hello
Thank you for making us aware of this matter and I am sorry for any distress or inconvenience this has caused you. If you would like to discuss this further, please contact us directly at customer.relations@ageuk.co.uk
Regards
Jayne
Tuotearvostelut
Customer Relations Executive
Age Co Home Insurance
8 years ago
Hello
Thank you for your comments regarding this.
Regards
Jayne
Ostopäivä: 18/04/2018
0
Jaa
TC
Trusted Customer
Olveston
8 years ago
Mitä Trusted Customer sanoi Age Co Home Insurance:
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
