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Reseñas de Ruby Group | Reseñas de servicio al cliente para https://www.feefo.com/reviews/ruby-group | Feefo

Mostrando 3,310 reseñas

Andrew

Dorset

20 days ago

Insatisfecho con la entrega

Lo que Andrew dijo sobre Ruby Group:

Good overall service

They resolved an issue amicably within 24 hours.

Fecha de compra: 02/03/2024

David Luscombe

1 month ago

Satisfecho con la entrega

Lo que David Luscombe dijo sobre Ruby Group:

Good quality and price.

Good communication and price. Gate turned up on time and looks well made.

Fecha de compra: 31/12/2023

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your gate!
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Reseñas de productos

Cliente de confianza

1 month ago

Satisfecho con la entrega

Wooden plank supply

Service & delivery was prompt and as promised.

Fecha de compra: 22/02/2024

1 month ago

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your log lap timber
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Reseñas de productos

Cliente de confianza

1 month ago

Satisfecho con la entrega

This order was delivered very quickly and in perfect condition.
All my other dealings have been excellent with Ruby

Fecha de compra: 05/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your Cedar Timber
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Reseñas de productos

Sarah Brenton

1 month ago

Satisfecho con la entrega

Lo que Sarah Brenton dijo sobre Ruby Group:

Excellent quality

Quality of panels excellent, although more expensive than other options - the benefit was being able to buy exact size so worth the premium,

Fecha de compra: 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your Panels
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Reseñas de productos

Cliente de confianza

1 month ago

Satisfecho con la entrega

Wood

Excellent.

Fecha de compra: 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your corner trim.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Reseñas de productos

Harry Kelly

Portsmouth

1 month ago

Insatisfecho con la entrega

Lo que Harry Kelly dijo sobre Ruby Group:

Customer service good, but wood was delivery very wet.

Customer service was very helpful

Fecha de compra: 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We are sorry that the wood arrived wet, please be assured that this will not impact the integrity of the wood.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Cliente de confianza

1 month ago

Insatisfecho con la entrega

Good service

I didn’t receive a response to my email but otherwise ok.

Fecha de compra: 03/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your review. Your feedback means a lot to us. I am so sorry that you did not receive a response to your email. I can see that when you contacted us, we actioned the replacement for you without delay but unfortunately the reply was left in drafts. Please forgive this mistake and do let us know if there is anything else we can do for you!

Many thanks again
Genei

Reseñas de productos

Cliente de confianza

1 month ago

Insatisfecho con la entrega

Terrible product at a high price

The product I received was sawn timber and we could not use it.
The advert said planned.
Cost money for nothing and is still sitting in our yard.
Avoid this company

Fecha de compra: 04/03/2024

Reseñas de productos

Peter Cavaciuti

1 month ago

Satisfecho con la entrega

Lo que Peter Cavaciuti dijo sobre Ruby Group:

Great Service

Great service , responsive and knowledgable

Fecha de compra: 03/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your timber.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

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Acerca de Ruby Group

A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.

Leer todo

01409231763

Burdon Lane, Highampton, Beaworthy, Devon, EX21 5LX, United Kingdom

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Feefo Trusted Service Awards

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Qué son los Trusted Service Awards

¿Por qué confiar en las reseñas de Feefo?

Más información sobre Feefo

Reseñas de Ruby Group

Wellington Tongue & Groove Side gate (1.8m High) - 1200mm / Hinge from the RightNice gate and looks well made.(23) reseñas más de este productoVer sitio web del producto

Loglap Treated Redwood 119mm x 21mm - 3.0mItems were exactly as promised and delivered on time.(129) reseñas más de este productoVer sitio web del producto

6" x 1" Board - British Cedar - PlanedThe boards were what I would expect for the price and expect from British grown Cedar.(20) reseñas más de este productoVer sitio web del producto

Cedar / Larch Slatted Fence Panels (Horizontal) - 2.1m / 1.5m / Larchexcellent quality and delivered quickly(1) reseñas más de este productoVer sitio web del producto

Free 15cm Sample - Corner Trim - Treated Scandinavian RedwoodExcellent. All is good,..(12) reseñas más de este productoVer sitio web del producto

Large Deluxe Decking PlanterLovely well made planter.(1) reseñas más de este productoVer sitio web del producto

6" x 1" Boards - Larch Home-Grown - SawnTerrible product would never buy from this company again. I own a cladding company(31) reseñas más de este productoVer sitio web del producto

¿Cómo se recopilan las reseñas de Feefo?

¿Quién puede dejar una reseña en Feefo?

¿Cómo verificamos las reseñas?

¿Cómo gestionamos las reseñas falsas?