Items not delivered and I have contacted customer service twice and had no response. This does not make me want to order again or recommend to other people/friends
Shelley Herring
Another Sunday
4 days ago
Hi,
So sorry to hear you haven't been satisfied with the service!
We take matters like this really seriously as we are growing independent brand - We have checked your order and it is out for delivery today.
We have also taken the matter up with Evri.
Again we apologies for the inconvenience and we hope you love your purchase!
Thanks
AS Team x
I give a low score for the service as I had to pay for postage to receive and to return, this would put me of buying from them in future.
Shelley Herring
Another Sunday
4 days ago
Hi,
We are so sorry you were not happy with the delivery and return charges - Unfortunately we are an independent growing brand and we are not able to absorb those charges at the moment. We do try and ensure that we are offering the best prices & quality for our styles to help counteract these charges.
We hope you shop with us again and please let us know if there is anything we can do to help going forward.
Thanks
AS Team x
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
