I really sorry to hear this has happened to your phone case. We will contact you tomorrow to arrange a free replacement straight away. Please contact us on info@zippi.co.uk if you have any questions in the meantime.
Best Regards
Ben
Reseñas de productos
Cliente de confianza
11 years ago
Update: the phone case had a further crack in it that I hadn't seen. Both cracks have now expanded to snap chunks off the casing at the top, and that's without having dropped it or otherwise caused it to break. My other half's is fine, so it looks like I've been unlucky enough to get a faulty product...
ordering process is quick and easy and company seems professional.
Zippi
Zippi
11 years ago
we were appalled to hear that the case was damaged in the post. We pride ourselves on our quality but on very rare occasions items can be damaged in transit via the Royal Mail. As our offices are closed at weekends we got straight back to you on Monday and replaced the item and provided a 50% refund as well to apologise for the inconvenience.
We hope you are pleased with our service to rectify the situation and can confirm that we have done our best to make amends for the experience in this instance.
Ben
Zippi.co.uk is an online photgraphy and design site that allows customers to upload images and create their own products or buy merchandise created by artists and designers.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Zippi.co.uk is an online photgraphy and design site that allows customers to upload images and create their own products or buy merchandise created by artists and designers.
