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Reseñas de Pure Collection | Reseñas de servicio al cliente para {{merchantUrl}} | Feefo

Mostrando 13,010 reseñas

Mary

Verificada por Feefo

GIN

5 hours ago

Lo que Mary dijo sobre Pure Collection:

Nice top

As I said Good

Sarah

Pure Collection

5 hours ago

Good afternoon Mary, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Reseñas de productos

Fecha de compra: 22/06/2026

Cliente de confianza

Verificada por Feefo

9 hours ago

Lovely fabric, great colour

Speedy delivery thanks

Sarah

Pure Collection

9 hours ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Reseñas de productos

Fecha de compra: 22/06/2026

Kathryn

Verificada por Feefo

GBR

9 hours ago

Lo que Kathryn dijo sobre Pure Collection:

Beautiful summer shirt

Excellent, lovely packaging and delivered on time.

Sarah

Pure Collection

9 hours ago

Good morning Kathryn, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Reseñas de productos

Fecha de compra: 15/06/2026

Cliente de confianza

Verificada por Feefo

2 days ago

Delivery excellent.

Very good. I was able to get it sent to a pick-up destination (i.e. local shop) which is much more convenient than waiting for couriers. Excellent....delivery came when Pure said it would and I was...

Sarah

Pure Collection

2 days ago

Good Morning Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services

Reseñas de productos

Fecha de compra: 18/06/2026

Pauline

Verificada por Feefo

GBR

4 days ago

Lo que Pauline dijo sobre Pure Collection:

Very poor customer service

Customer service should be renamed customer no service After highlighting the issue with the buttons - sent photos as requested and waited for an update chased an update and then was asked for...

Sarah

Pure Collection

2 days ago

Subject: Thank You for Your Feedback Good afternoon, Thank you for your review — we truly appreciate you taking the time to share your feedback with us. I will be sure to pass your comments on to the team, and we look forward to assisting you again in the future. I can confirm that we responded to you on 28th June, and your returns label has been sent out in the post. Kind regards, Jackie Customer Services

Reseñas de productos

Fecha de compra: 11/06/2026

Cliente de confianza

Verificada por Feefo

5 days ago

Unhapoy

I have heard nothing back from Pure since the phone call and no postal voucher

Sarah

Pure Collection

2 days ago

Good Morning Thank you for the review. We are very sorry to hear this and would like to get this resolved as quickly as possible. Please email us on info@woolovers.com and please put in the subject box, Feefo and Order reference so we can locate your account. We look forwards to hearing from you soon. Kind regards Jackie Customer Services

Reseñas de productos

Fecha de compra: 17/06/2026

Sally

Verificada por Feefo

5 days ago

Lo que Sally dijo sobre Pure Collection:

Fantastic. Such quick refunds. Well done. A great company to do business with.

Sarah

Pure Collection

5 days ago

Good Morning Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services

Reseñas de productos

Fecha de compra: 17/06/2026

Cliente de confianza

Verificada por Feefo

6 days ago

Fabulous garments for all occasions and weather.

My parcel got mislaid and wet. This is unusual. However, due to excellent packaging the jacket arrived safely and without damage.

Sarah

Pure Collection

5 days ago

Good Morning Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services

Reseñas de productos

Fecha de compra: 09/06/2026

Carol anderson

Verificada por Feefo

GBR

6 days ago

Lo que Carol anderson dijo sobre Pure Collection:

Perfect,couldn’t be better

Sarah

Pure Collection

6 days ago

Good Afternoon Thank you for your 5-star review. We truly appreciate your feedback and are delighted to hear about your positive experience. We look forward to assisting you again in the future. Kind regards, Jackie Customer Services

Reseñas de productos

Fecha de compra: 16/06/2026

Lucia

Verificada por Feefo

6 days ago

Lo que Lucia dijo sobre Pure Collection:

Nice product; still waiting for delivery

The *service* has been OK, I just haven't received what I ordered!

Sarah

Pure Collection

6 days ago

Good afternoon Thank you for the review. We are very sorry to hear this and would like to get this resolved as quickly as possible. Please email us on info@woolovers.com and please put in the subject box, Feefo and Order reference so we can locate your account. We look forwards to hearing from you soon. Kind regards Jackie Customer Services

Reseñas de productos

Fecha de compra: 16/06/2026

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Nuestros premios independientes reconocen a las mejores marcas por su servicio al cliente. Los ganadores se deciden en función de las valoraciones que reciben de sus clientes.

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¿Por qué confiar en las reseñas de Feefo?

Más información sobre Feefo

Reseñas de Pure Collection

Lace Panel Tee(1) reseñas más de este productoVer sitio web del productoLooks good Feels good That’s good

Premium Soft Cotton Trouser(25) reseñas más de este productoVer sitio web del productoLovely soft material feels nice on your skin. Great colour - that really deep navy that goes with anything. One slight criticism for me personally is that they are too wide in the seat and upper leg...Leer más

Signature Cotton Shirt(216) reseñas más de este productoVer sitio web del productoA beautiful shirt, very comfortable and very striking. I got lots of compliments. It fits perfectly.

Scalloped Edge Cardigan(12) reseñas más de este productoVer sitio web del productoI received this cardigan just before the heatwave started, so haven't worn it yet. But it looks and feels beautiful. I tried it on and it fits perfectly.

Tencel Twill Cropped Jacket(2) reseñas más de este productoVer sitio web del productoThe buttons not as advertised In the catalogue and on line the cheap looking replacements do not go with the style of the jacket This change should be reflected in description

Cashmere Blend Ultrafine Scarf(5) reseñas más de este productoVer sitio web del productoThe wrong item was sent it also had a hole. I phoned and reported it and asked for a postal voucher none arrived so I will have to pay postage to send it back and no apology after I phoned The item...Leer más

Gassato Lightweight Cashmere Swing Cardigan(239) reseñas más de este productoVer sitio web del productoThe wrong item was sent also it had a hole in it when I phoned and reported it and asked for a postal voucher none arrived so I will have to pay postage to return the item

Long Line Linen Edge To Edge Cardigan(1) reseñas más de este productoVer sitio web del productoGood quality. Liked the colour and fabric.

Linen Pintuck Blouse(4) reseñas más de este productoVer sitio web del productoFantastic for the summer. I loved the longer sleeves. Great for okder women. Thank you.

Signature Cotton Shirt(216) reseñas más de este productoVer sitio web del productoI loved the fact that this shirt was a good length. Looks great with jeans.

Longline Linen Blazer(97) reseñas más de este productoVer sitio web del productoThis jacket has a sophisticated style and a gorgeous colour but it did not suit my figure. That is the reason I have returned the jacket and on this occasion asked for a refund. Thank you.

Womens Cashmere Boyfriend Sweater(225) reseñas más de este productoVer sitio web del productoEfficiency all the way, great product

Longline Linen Blazer(97) reseñas más de este productoVer sitio web del productoI'm hoping to like my purchase but so far it hasn't arrived. Ordered on 14 June; promised 'today' since 19 June. It is now 25 June. This is due to Pure's choice of Evri as the parcel company. ...Leer más

¿Cómo se recopilan las reseñas de Feefo?

¿Quién puede dejar una reseña en Feefo?

¿Cómo verificamos las reseñas?

¿Cómo gestionamos las reseñas falsas?