Lo que Trusted Customer dijo sobre Post Office Shop:
Every thing was first class just like the stamps that I bought.
A quick response to my request and an easy to use web site.
Reseñas de productos
Fecha de compra: 28/08/2018
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Cliente de confianza
Verificada por Feefo
7 years ago
Fast delivery of the complete order
Reseñas de productos
Fecha de compra: 28/08/2018
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TC
Trusted Customer
Verificada por Feefo
7 years ago
Lo que Trusted Customer dijo sobre Post Office Shop:
Happy with the service, quick and efficient.
Reseñas de productos
Fecha de compra: 04/12/2017
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Trusted Customer
Verificada por Feefo
8 years ago
Lo que Trusted Customer dijo sobre Post Office Shop:
TOOK TOO LONG TO DELIVER
Sam
Post Office Shop
8 years ago
Good morning,
Thank you for your feedback.
Please accept my apologies that you were unhappy with the time taken for you to recieve your order.
I can see from the information on your order that you selected our Royal Mail Standard delivery service.
As per our delivery information page, we do state that this option can take 3 -5 working days in order for items to arrive with customers.
We do offer all of our customers a Next Working Day delivery option that offers order tracking and is fulfilled via UPS courier for those who require quicker delivery.
If your order did not arrive within the timeframe given, then please contact our customer services department who will be able to assist you with this further.
Kind regards,
Sam
Post Office Shop Customer Care Team
TC
Trusted Customer
8 years ago
Also not happy with Stamp. ' RECEIVED' comes out ok but the actual date appears faint and incomplete ! Unlikely to make another similar product purchase from your organisation again !
TC
Trusted Customer
7 years ago
TOOK TOO LONG TO DELIVER AND THE DATE DOESNT STAND OUT ON DOCUMENT ! AWFUL DELIVERY AND AWFUL PRODUCT !
Reseñas de productos
Fecha de compra: 08/05/2018
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Trusted Customer
Verificada por Feefo
7 years ago
Lo que Trusted Customer dijo sobre Post Office Shop:
Faultless. Easy to navigate the on line shop and get exactly what you need. Clarity regarding costs and provide invoices post purchase. Prefer purchasing stamps on here than using the actual post...
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Reseñas de productos
Fecha de compra: 11/05/2018
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Cliente de confianza
Verificada por Feefo
8 years ago
quick delivery,
Fecha de compra: 08/05/2018
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TC
Trusted Customer
Verificada por Feefo
8 years ago
Lo que Trusted Customer dijo sobre Post Office Shop:
Item was sent quickly but I must complain about the packaging. The 3 sets of stamps that measured 22.5cm x 12.5 cm were sent in a box that measured 60.5 x 41.5 cm x 13.5cm I cannot understand this ....
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Sam
Post Office Shop
8 years ago
Good morning,
Thank you for your feedback.
Please accept my apologies that you were unhappy with the amount of packaging used in order to deliver your order.
We do try to package all of our orders so that they receive the correct amount of protection when being sent out to our customers in the post or via courier.
However, I have passed your comments onto our warehouse team so that they can look into ensuring items such as these are packaged more appropriately before being sent out for delivery in the future.
Kind regards,
Sam
Post Office Shop Customer Care Team
TC
Trusted Customer
8 years ago
Hi Sam, thank you for your reply and for forwarding my concerns re packaging , Regards Maralyn
Reseñas de productos
Fecha de compra: 30/04/2018
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Cliente de confianza
Verificada por Feefo
8 years ago
Paid for next day delivery, item arrived 4 days later, contacted post office, no response
Sarah J
Post Office Shop
8 years ago
Good Afternoon,
Thank you for your feedback. Please accept my apologies that you did not receive your order when expected.
I have taken a look into this for you and can see that unfortunately your delivery address is located in one of the areas where we are unable to offer next working day delivery as per our delivery information. For these locations, our next working day delivery is actually 2-3 working days.
I apologise for any inconvenience that this may have caused you.
Kind Regards,
Sarah
Post Office Shop Customer Care Team
Cliente de confianza
8 years ago
Two Questions:
Where is my next day postage refund
Why did post office accept the next day delivery
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Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Sam