web site unneccessarily complicated - uneccessary split between business and general public services - needs to be a lot more user friendly if you're going to compete privately and ahev shareholders...
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www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Morning Sarah,
Thankyou very much for your feedback- I appreciate that this must be very frustrating for you, however I can confirm that The Post Office and PostOfficeShop.co.uk are seperate entities to Royal Mail and are not affiliated in any way.
The Post Office Shop does not require takes payments for goods on order and does not require any user to pay or transfer any money into their account in advance.
We have forwarded your comments on to the relevant channel in order for your feedback to be taken into consideration, for future reference any feedback on the Royal Mail website can be directed to The Royal Mail Customer Service Team on 08457 740 740.
Kind Regards,
Sally
Post Office Shop Customer Care team
Reseñas de productos
Fecha de compra: 11/09/2013
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Cliente de confianza
Verificada por Feefo
12 years ago
Easy to use and efficient .
Reseñas de productos
Fecha de compra: 29/09/2013
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Cliente de confianza
Verificada por Feefo
12 years ago
Great, quick service.
Reseñas de productos
Fecha de compra: 29/09/2013
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Cliente de confianza
Verificada por Feefo
12 years ago
Very slow postage but overall communications etc good.
Good Morning Lynn,
Firstly, please accept my sincere apologies over the delay in receiving your stamp order.
Here at The Post Office Shop, Customer Experience is of great concern and the delay in receiving your stamps was of an unacceptable amount of time. One of the reasons which may have contributed to the long delay was one of the items you ordered being obsolete, however we are conducting further investigations into your order and i we have any other findings we will contact you in due course.
Thank you for your feedback and once again please accept my sincere apologies on the inconvenience this may have caused you.
Kind Regards,
Sally
Post Office Shop Customer Care team
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
