¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de Wotif | Reseñas de servicio al cliente para https://www.feefo.com/reviews/wotif-australia | Feefo

Mostrando 101,308 reseñas

Cliente de confianza

10 years ago

Fecha de compra: 23/03/2015

Like the new look WOTIF website. A lot more user friendly.

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Cliente de confianza

10 years ago

Fecha de compra: 23/03/2015

I had tried 4 hotels that said they had rooms available. Even though I actioned the…

I had tried 4 hotels that said they had rooms available. Even though I actioned the request straight away the sale would not go through. I was constantly being told the rooms were not available past...

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Wotif Australia

Wotif

10 years ago

Thanks for your feedback. We’re sorry to hear our site was experiencing a technical issue during your booking. We’ll share your feedback with our site team to investigate.

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Cliente de confianza

10 years ago

Fecha de compra: 23/03/2015

Easy, no-fuss, free cancellation bookings. What more could one ask for? Thanks wotif!

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Cliente de confianza

10 years ago

Fecha de compra: 23/03/2015

I put in 1 adult and 3 children..it gave me my options for Belmercer and I…

I put in 1 adult and 3 children..it gave me my options for Belmercer and I chose Family room. When it came to pay it only had 1 adult...I added in comments that I hoped it had room for all as its...

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Wotif Australia

Wotif

10 years ago

Thanks for your feedback. We're sorry to hear about the experience you had booking online and understand how frustrating it can be when something goes wrong with a booking. If you need further support with your booking, please get in touch with our customer support team at https://www.wotif.com/service/ so we can assist.

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Cliente de confianza

10 years ago

Fecha de compra: 23/03/2015

I think you need to mention tax invoice again clearer on the bookings.

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Cliente de confianza

10 years ago

Fecha de compra: 23/03/2015

I don't like the new layout, it's harder to compare accommodation.

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Cliente de confianza

10 years ago

Fecha de compra: 23/03/2015

The options are a bit harder to sort through, it doesnt seem to be as…

The options are a bit harder to sort through, it doesnt seem to be as clear as it used to be in the table but i still found the experience easy.

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Cliente de confianza

10 years ago

Fecha de compra: 23/03/2015

Don't like the change to the website. Prefer the old format where you could see…

Don't like the change to the website. Prefer the old format where you could see all options grouped by star rating. It was much more efficient and easy to use. Now when calling Wotif, everyone...

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Cliente de confianza

10 years ago

Fecha de compra: 23/03/2015

New website devoid of the customer experience. Prior website clear /simple. New website gimmicky /…

New website devoid of the customer experience. Prior website clear /simple. New website gimmicky / tabloid style. Not what a search engine is all about. Its enough for me to start using other...

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Wotif Australia

Wotif

10 years ago

Thanks for your feedback on our new site. The new design brings many new features and great deals that we were previously unable to offer. While we know it feels different, we’re confident that our customers will enjoy the new benefits on offer. If you’d like more information, please visit http://www.wotif.com/promo/new.

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Cliente de confianza

10 years ago

Fecha de compra: 23/03/2015

Initially I found the new website a little confusing and booked accommodation using a different…

Initially I found the new website a little confusing and booked accommodation using a different provider. Gave it another go, when I had more time, and managed to navigate around it easily.

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Acerca de Wotif

Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent

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020 3564 3904

The Angel Building, 407 St John Street, London, City of London, EC1V 4EX, United Kingdom

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