We ordered £600 worth of engineered wood flooring and used your tool to calculate how much we needed. Using the suggested technique for mixed floor board sizes we needed more narrow boards. I rang...
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Darren
Wood Floor Warehouse
4 years ago
I am sorry that we are unable to offer discounts above our advertised pricing. We work on extremely tight margins to ensure that our customers always have the lowest prices possible. As larger bulk buys require less packaging and processing per square metre, we offer improved prices on these orders. unfortunately we cannot apply this to small orders which are considerably more expensive to package and deliver per metre.
Our online calculator is used 1000's of times each day, and we have also double checked after reading your review. We can confirm it is 100% accurate.
Fecha de compra: 13/05/2022
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RD
romain derelle
Verificada por Feefo
4 years ago
Lo que romain derelle dijo sobre Wood Floor Warehouse:
delivery on time, only 1 laminate plank damaged out of 35.
All good.
Reseñas de productos
Fecha de compra: 08/05/2022
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Cliente de confianza
Verificada por Feefo
4 years ago
Ridiculous returns policy. Product is nothing like the picture.
Darren
Wood Floor Warehouse
4 years ago
I am sorry to hear that you are unhappy with our returns policy. It is very clearly displayed on our website, and is a very normal returns policy. All of our customers can of course return unused/ unopened items without any issue. Full details of our policy are highlighted in the delivery section of our website, available on every product page.
You did send any email, stating that you were unhappy with the rustic features of the flooring. This product is called "Rustic Parquet Oak" due to the very "rustic" features. The photos highlight this very clearly and the description puts extra emphasis on the rustic features. I am sorry that you missed this information on our website, and felt the need to leave us multiple bad reviews because of this.
I had many questions about my order before and after placing it. I found that the customer service staff were excellent, answering my queries quickly and clearly. Excellent service.
Reseñas de productos
Fecha de compra: 03/05/2022
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AJ
Allen Jones
Verificada por Feefo
Cerrigydrudion
4 years ago
Lo que Allen Jones dijo sobre Wood Floor Warehouse:
Nuestros premios independientes reconocen a las mejores marcas por su servicio al cliente. Los ganadores se deciden en función de las valoraciones que reciben de sus clientes.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
