Difficult to understand, the restaurant needs updating
Guest Relations
Wokinabox
7 years ago
Thank you for your feedback - we will work with the team to provide additional training and support.
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Trusted Customer
7 years ago
Lo que Trusted Customer dijo sobre Wokinabox:
good food,good service
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Trusted Customer
Ingle farm sa
7 years ago
Lo que Trusted Customer dijo sobre Wokinabox:
The lady was very quick and friendly
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Cliente de confianza
7 years ago
Very happy customer!
We were very happy with our service as it was a phone order, and told it would be ready in 10 mins to pickup, which it was 👌🏻! Previously they would only
start our order when we arrived and would...
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Cliente de confianza
7 years ago
Lomg waiting time
Waiting time excessive on weekends for fast food.
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Trusted Customer
7 years ago
Lo que Trusted Customer dijo sobre Wokinabox:
The person who served me didn't seem happy to be at work yesterday - made no attempt at eye contact and mumbled so I couldn't understand him.
Guest Relations
Wokinabox
7 years ago
Hi there,
Thank you for the feedback - we will certainly ensure that the team at St Agnes are provided with some additional customer service training.
Kind regards,
The Wokinabox Team
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Cliente de confianza
7 years ago
Go to another Wok in a Box
Order was stuffed. Couldn't use entertainment book voucher as they refused to accept it! Paid $15 per dish didn't get what we ordered. Hopeless
Guest Relations
Wokinabox
7 years ago
Hi there,
We're really sorry to hear that and are keen to investigate this further - are you able to send an email to guestrelations@arconcepts.com.au letting us know what you ordered?
Kind regards,
The Wokinabox Team
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Trusted Customer
7 years ago
Lo que Trusted Customer dijo sobre Wokinabox:
Very dirty
Kitchen very dirty, sauce pans etc.
Guest Relations
Wokinabox
7 years ago
Hi there,
Thank you for taking the time to get in touch and advise us of this - we will ensure that this is further investigated.
kind regards,
The Wokinabox Team
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Trusted Customer
7 years ago
Lo que Trusted Customer dijo sobre Wokinabox:
Friendly service and pleasant. Fast & efficient. A little disappointed that Hokkein Mee was removed from the menu though. That was my only favourite meal from Wok in a box.
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Cliente de confianza
7 years ago
Listen to your customers
Staff member didn't listen, got the order wrong and had to amend it. Also couldn't use bday wok wallet credit for the sumo package
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
