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Reseñas de Wightlink

Valorada
Excelente

The leading Isle of Wight ferry operator, linking the Island with the mainland through three convenient ferry routes.

Servicio
4.5
/5
Producto
4.5
/5

5

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1

3,960

1,135

317

120

170

5,702

valoraciones en el último año

Mostrando 8,706 reseñas
BA
Barbara
1 year ago
Fecha de compra: 19/04/2024
Lo que Barbara dijo sobre Wightlink:
Very easy to book in, ferry on time. Changed to an earlier ferry coming back and no problem, at all.
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Adam
Wightlink
1 year ago
Hello Barbara, Thank you for your review. I am pleased that you had a good experience both booking and travelling with Wightlink and we hope to see you onboard again soon.
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Cliente de confianza
1 year ago
Fecha de compra: 19/04/2024
Will definitely use again and recommend.
No issues encountered. Will definitely use again and recommend.
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Adam
Wightlink
1 year ago
Hello, Thank you for your review and for taking the time to share your experience. I am so glad to see that you enjoyed sailing with Wightlink. We hope to see you onboard again soon.
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Cliente de confianza
1 year ago
Fecha de compra: 20/04/2024
On time ,easy boarding
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Adam
Wightlink
1 year ago
Hello, Thank you for your review. We look forward to seeing you onboard again soon.
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Cliente de confianza
1 year ago
Fecha de compra: 19/04/2024
Slightly late but understand could be outside their control. Clean saloon. Coffee good
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Charlotte
Wightlink
1 year ago
Hello and thank you for your review. I'm glad that your overall experience travelling with Wightlink was positive and you enjoyed sailing with us with a nice cup of coffee! However, I am sorry that it was a little late boarding when travelling with us. Thanks again and hope to see you onboard soon.
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Cliente de confianza
1 year ago
Fecha de compra: 16/04/2024
Shambles of a service with costs to make your eyes water
Extortionate price, service doesn't align well with trains, always running late, don't get me started on the price of pierhead parking, their car ferry service is even worse for cancellations and the...

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Charlotte
Wightlink
1 year ago
Hello there, Thank you for taking the time to share your feedback with us. I do apologise you feel this way. Unfortunately, we do not advertise any of our services as travel connections because of the difficulties involved. I t is not possible to provide good connections with all rail services, as there are trains operating from Ryde Pier as well as Portsmouth, with arrival times and departure times on both sides important for travel connections. With regards to pricing, we use Flexi-Pricing, which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service (which is not subsidised). The sooner you book, the more likely you are to pay a lower fare and fares will generally get higher the closer you get to the sailing date, particularly during busier times. Thank you once again for sharing your experience with us. We hope to see you onboard again soon.
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BR
Bruce
1 year ago
Fecha de compra: 20/04/2024
Lo que Bruce dijo sobre Wightlink:
Expensive and fights
Its expensive. Then to top it off there were footie fans swearing and fighting with each other while staff did nothing at all.
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Charlotte
Wightlink
1 year ago
Hello Bruce, Thank you for taking the time to share your feedback with us. I am sorry to hear that you were disappointed with your journey. We do expect staff and customers to be respectful at all times so I am very sorry that this was not the case when you travelled with us. With regards to the pricing, we use Flexi-Pricing, which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service (which is not subsidised). The sooner you book, the more likely you are to pay a lower fare and fares will generally get higher the closer you get to the sailing date, particularly during busier times. Thank you once again for sharing your experience with us. We hope to see you onboard again soon.
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KE
Kerry
Ryde
1 year ago
Fecha de compra: 19/04/2024
Lo que Kerry dijo sobre Wightlink:
Friendly service
Excellent service always on time and friendly staff
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Charlotte
Wightlink
1 year ago
Hello Kerry, Thank you for your review. I'm very pleased to see that you always find Wightlink provides a great service and the staff to be friendly. We really appreciate you taking the time to share this and look forward to seeing you onboard again soon.
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MP
Michelle Pearce
Salisbury
1 year ago
Fecha de compra: 19/04/2024
Lo que Michelle Pearce dijo sobre Wightlink:
Easy to book with plenty of options
Easy to book with plenty of times to choose from. App is easy to use and straightforward. Always has the dates required for travelling. I would definitely recommend booking your trip through...

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Charlotte
Wightlink
1 year ago
Hello Michelle, Thank you for taking the time to share your experience of making an online booking with Wightlink. I'm pleased that you found it so easy to use with the dates you needed, to be available to book. I hope you are looking forward to your trip, as we are certainly looking forward to welcoming you onboard soon.
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SU
Suzanne
1 year ago
Fecha de compra: 28/03/2024
Lo que Suzanne dijo sobre Wightlink:
Found it very easy to book with Wightlink, have used before and will use again.
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Charlotte
Wightlink
1 year ago
Hello Suzanne, Thank you for taking the time to share your experience of making an online booking with Wightlink. I'm pleased that you found it so easy to use and hope you are looking forward to your trip. We are certainly looking forward to welcoming you onboard soon.
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Cliente de confianza
1 year ago
Fecha de compra: 01/04/2024
Extortionate
Extortionate. Price is significantly higher over last few years with few sailings and more frequent problems with ferries.
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Charlotte
Wightlink
1 year ago
Hello, Thank you for taking the time to share your feedback with us. I am sorry that you were disappointed by the cost of your journey. We use Flexi-Pricing, which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service (which is not subsidised). The sooner you book, the more likely you are to pay a lower fare and fares will generally get higher the closer you get to the sailing date, particularly during busier times. Thank you once again for sharing your experience with us. We hope to see you onboard again soon.
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Acerca de Wightlink
Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.3 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.
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Gunwharf Terminal, Gunwharf Road, Portsmouth, Hampshire, PO1 2LA, United Kingdom
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Acerca de Wightlink
Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.3 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.