Reseñas de Wightlink

Hello, Thank you for your lovely review. I am pleased to hear that one of my colleagues was able to assist you and your mum. Our colleagues are always happy to help where they can and I am glad that they were on hand to make your journey with Wightlink as easy as possible. We look forward to welcoming you onboard again soon.

Hello Dean, Thank you for your feedback. We hope to see you onboard again soon.

Hello Ben, Thank you for your review. I am glad that your experience travelling with Wightlink was a good one and you found our teams to be polite and helpful. We look forward to seeing you onboard again soon.

Hello, Thank you for your review. We look forward to welcoming you onboard again soon.

Hello Paul, Thank you for your review. I am glad that you enjoyed your journey with Wightlink and hope to see you onboard again soon.

Hello Karen, Thank you for your feedback. I am sorry that you were unable to board your planned sailing due to your train arriving late. Unfortunately, it is not always possible for us to wait for a delayed train due to connections on both sides of the Solent, as delaying our sailing could result in customers missing an onward connection at Portsmouth Harbour. Thank you once again for your feedback, we hope to see you onboard again soon.

Hello Sally, Thank you for your review, I am pleased to hear that you enjoy travelling with Wightlink. Please speak to a member of the team onboard from the side of the retail outlet on future journeys, as our colleagues will usually be able to assist you with purchasing from our retail outlet without you needing to enter. We look forward to seeing you onboard again soon!

Hello, Thank you for your review. We look forward to welcoming you onboard again soon.

Hello Aleck, Thank you for your review. I am glad that you enjoyed your journey with Wightlink and the error on your booking was able to be rectified without any problem. We look forward to seeing you onboard again soon.

Hello Mark, Thank you for your feedback. We use flexi-pricing which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service, which is not subsidised. Comparing us to different types of transport such as continental ferries isn't a fair example as the two operations are quite different. As an example, the costs of running a shared port are normally split between multiple companies who share facilities rather than individually owned ports, and normally only run a handful of departures each day, whereas we own and manage most of our ports, offering a choice of 3 convenient routes and sailings which operate every 40 minutes at peak times, 364 days a year. Thank you once again for your feedback, we hope to see you onboard again soon.