I have shopped with Whistles for years and years. They are my favourite shop. Amazing clothes and amazing service. I have never had a problem. Fantastic.
Since I placed the order at the weekend I have had no communication. No confirmation that the order has been dispatched and no anticipated delivery date. Amazing. Every other company manages to...
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Shiv Dewan
WHISTLES
8 years ago
Hi Karen,
Thank you for valuable comments and we're sorry to hear that you've not received any further communications. I've now looked into this for you with our respective store and they have confirmed that the order was collected over the weekend. Please do let us know if this isn't the case and we'll advise you accordingly.
Hope this helps.
TC
Trusted Customer
8 years ago
Hi
Apologies. The notifications went into my junk email box - which is a bit strange as I am signed up to your newsletter and the order hit the right inbox.
But I called at the store to check and my order was awaiting collection.
Thanks for your response.
Karen
Reseñas de productos
Shiv D.
WHISTLES
8 years ago
Hi Karen,
We really appreciate you taking the time to provide us with your feedback. We're sorry to hear that this jacket wasn't perfect for you, hopefully, you'll find something exciting from our new collection.
Items well described and photograhped. Simple to order, well packed and delivery arrived quickly.
Reseñas de productos
Fecha de compra: 20/11/2017
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Cliente de confianza
8 years ago
I didn't receive an email confirmation or text from the store my package had been delivered to, so I had to make a few calls to chase it as I did not know if the order had been delivered. The black...
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Cath Frisby
WHISTLES
8 years ago
Thank you very much for taking the time to provide us with feedback. We are sorry that you did not receive an update from the store about your order and will certainly review this with our IT Team.
Reseñas de productos
Cath Frisby
WHISTLES
8 years ago
Thank you for the feedback on the Simone Sun Dress and we will definitely pass this on to our Technical Team.
Not received my order yet. After 1 week. If I could give no stars, I would
Shiv Dewan
WHISTLES
8 years ago
Hi Clare,
Thank you so much for your feedback and I'm sorry to hear that you've not yet received your order. We're currently looking into this for you with our respective store and hope to get back to you with an update shortly. In the meantime, if there's anything else I can do for you today, please don't hesitate to get in touch with us directly on enquiries@whistles.co.uk or 0203 141 2519.
TC
Trusted Customer
8 years ago
The order arrived in the branch. But no body told me. Your new systems are not running smoothly. Old system worked perfectly fine and I never had any issues.
I must say Staff in the branch were lovely and I had no problems with them.
Shiv Dewan
WHISTLES
8 years ago
Hi Clare,
Thank you again for the taking the time to let us now that you've not received your order. We will, of course, pass your feedback on to our relevant Teams as this will come in handy for our future projects.
Whistles is a contemporary fashion brand, based in London.
A shopping destination for the busy, dynamic woman, we create timeless pieces with an intelligent sense of design. Collections are considered, wearable and yet distinct, with true seven days a week appeal, crafted to fit effortlessly into modern life.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Whistles is a contemporary fashion brand, based in London.
A shopping destination for the busy, dynamic woman, we create timeless pieces with an intelligent sense of design. Collections are considered, wearable and yet distinct, with true seven days a week appeal, crafted to fit effortlessly into modern life.