¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de WHISTLES

Cliente de confianza

8 years ago

Click and collect - perfect!

Quick and easy service to use. My item was dispatched earlier than I imagined and was ready to collect in time for Christmas.

Reseñas de productos

Fecha de compra: 20/12/2017

0

Cliente de confianza

8 years ago

Quick and efficient delivery and returns process

Reseñas de productos

Fecha de compra: 20/12/2017

0

TC

Trusted Customer

8 years ago

Lo que Trusted Customer dijo sobre WHISTLES:

Poorly Packaged

Candles were poorly packed and one of the lids was broken once I opened this. Unfortunately this was just before Christmas so I wasn't able to get a replacement in time. The candle itself is...

Shiv D.

WHISTLES

8 years ago

Hi Thomas,

Thank you for taking the time to provide us with your feedback. We're so sorry to hear that you received your order in this state. We will look into this further with our Logistic Team to ensure this doesn't happen again in the future.

Reseñas de productos

Fecha de compra: 18/12/2017

0

TC

Trusted Customer

8 years ago

Lo que Trusted Customer dijo sobre WHISTLES:

Not as they appear on website, more marbled effect and non returnable.

Shiv D.

WHISTLES

8 years ago

Hi Kim,

Thanks for your feedback, we'll certainly forward your feedback to our Design Team as this will help them on future projects.

Fecha de compra: 26/11/2017

0

Cliente de confianza

8 years ago

Poor systems and process

Send an email to inform the customer when the product is in the store. Respond more swiftly to customers email enquiring where the product is. Respond to customers email querying the date at which...

Shiv D.

WHISTLES

8 years ago

Hi there,

Thank you for providing us with your feedback. We will definitely look into this further with our relevant departments to ensure a better and improved service. If there's anything else we can do for you today, please do get in touch with us on 0330 363 3363 or enquiries@whistles.co.uk

Reseñas de productos

Fecha de compra: 20/12/2017

0

Cliente de confianza

8 years ago

Good service but sizing has changed

As usual good service but I’ve found that the sizing has changed greatly. I’m usually a 12/m then I’ve had to order small (still too big). The cut on a dress I received the other day was terrible;...

Shiv Dewan

WHISTLES

8 years ago

Thank you for providing us with your feedback. We will certainly make a note of this and forward this on to our Design Team. As such feedback will assist them with our future collection.

Reseñas de productos

Shiv Dewan

WHISTLES

8 years ago

Thanks for leaving us your feedback. Please do let us know if you'd perhaps like to try an alternative size and we'll be happy to source this for you. Just get in touch with us on enquiries@whistles.com

Cliente de confianza

8 years ago

I have tried another size and that’s too big as well. I’ve returned it as it doesn’t fit. I have the same style dress in about 4 other colours and never had a problem but the last 3 I’ve tried just don’t fit the same.

Haydn K

WHISTLES

8 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your new garment. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

Fecha de compra: 20/12/2017

0

TC

Trusted Customer

Oxford

8 years ago

Lo que Trusted Customer dijo sobre WHISTLES:

An all-round positive experience.

I ordered on line to be delivered to store. The order arrived quickly, I was notified immediately and the in-store staff were very friendly and helpful. I also liked the clothes I had ordered. A...

Reseñas de productos

Fecha de compra: 20/12/2017

0

TC

Trusted Customer

8 years ago

Lo que Trusted Customer dijo sobre WHISTLES:

Excellent service again from Whistles!

Ordered online in the sale and the product arrived the following day!!! Was super impressed with the online and delivery service.

Reseñas de productos

Fecha de compra: 20/12/2017

0

Cliente de confianza

8 years ago

Love my perfectly fitting very flattering jumper!

Excellent! Speedy delivery, fits perfectly, wish I’d bought the other colour too!

Reseñas de productos

Fecha de compra: 20/12/2017

0

Cliente de confianza

8 years ago

Great service and lovely clothes

I always find Whistles reliable and quick. My husband was pleased with both the items, which arrived quickly and were good quality. Would definitely recommend and use again. Whistles are also great...

Reseñas de productos

Fecha de compra: 20/12/2017

0

Reseñas de WHISTLES

Annie Sparkle KnitMás opiniones de este productoVer sitio web del productoI have this in pink and love it so much I wanted the teal one too. It is so soft and I love the subtle sparkle. It is seasonal but I think this item is for life not just for Christmas!

Paige V Neck DressMás opiniones de este productoVer sitio web del productoLovely dress, beautiful rich colour only let down by a fault in stitching and material around the arm.

Star Print DressMás opiniones de este productoVer sitio web del productoPerfect fit, lovely fabric, will work well in winter and summer

Earl Of East Elementary CandleMás opiniones de este productoVer sitio web del productoAmazing candle. Quality burn and classy aroma.

Elite Workout Stripe LeggingsMás opiniones de este productoVer sitio web del productoThey are a good fit and comfortable to wear

Elite Multi-stripe Long VestMás opiniones de este productoVer sitio web del productoGood fit and comfortable wear

Elite Multi-Stripe Bra TopMás opiniones de este productoVer sitio web del productoGood fit and comfortable to wear. Unusual style and pattern to the straps

Donegal Cashmere BeanieMás opiniones de este productoVer sitio web del productoToo big for my head - one size doesn’t fit all sadly

Donegal Cashmere ScarfMás opiniones de este productoVer sitio web del productoLove this scarf, great colour and very warm

Josie Wheatsheaf Print DressMás opiniones de este productoVer sitio web del productoFar too big - sizing has changed so much to the extent I’m wondering if they have a different and cheaper manufacturer

Boiled Wool Knit CardiganMás opiniones de este productoVer sitio web del productoThe cardigan seems of good quality and I'm very pleased with the colour (a dark and versatile khaki) and style. The only slight caveat is that the medium size turns out to be a little on the large...Leer más

Giraffe Print Emelia ShirtMás opiniones de este productoVer sitio web del productoThe shirt is a nice colour (claret background) and it feels soft and hangs well. The size is perhaps a little generous, but as I have fairly wide shoulders, the rest can just hang and sort itself...Leer más

Frill Bardot KnitMás opiniones de este productoVer sitio web del productoLooks great. Nice fit but worn twice and not sure if the knit will hold up much!! Never had an issue with whistles quality before so not deterred.

Saddle Shoulder Cashmere KnitMás opiniones de este productoVer sitio web del productoPerfect beginning to end. Love my very flattering perfectly fitting jumper!

Twill OvershirtMás opiniones de este productoVer sitio web del productoIt was a present for my husband, who has worn it many times since. Fits well and looks great.

Snowflake SweaterMás opiniones de este productoVer sitio web del productoThe best kind of xmas jumper. Looks suitably festive without being at all naff. Husband v pleased with it and it looks great.

¿Cómo se recopilan las reseñas de Feefo?

¿Quién puede dejar una reseña en Feefo?

¿Cómo verificamos las reseñas?

¿Cómo gestionamos las reseñas falsas?