Delivered earlier than requested to store, so I almost missed the chance to collect it
Haydn K
WHISTLES
8 years ago
Hello,
Thank you for taking the time to leave us feedback, I am sorry to hear that your order arrived to store quicker than expected, we have to advise that our orders take up to 3 to 5 working days for it to arrive however it can sometimes arrive quicker than this. Our stores will always keep your order for at least 10 days however if this is ever needed to be extended please do not hesitate to let us know and we will be happy to arrange this,
Best wishes!
Reseñas de productos
Haydn K
WHISTLES
8 years ago
Hello,
Thank you for taking the time to leave us feedback, I am very sorry to hear that you are not completely satisfied with your top and I will be passing this feedback onto our technical team to look into for the future,
Kind regards,
Shiv D.
WHISTLES
8 years ago
Hi there,
Thank you for the information. We have forwarded this on to our Design and Technical Team as this will assist them in our future leisurewear collection.
Fecha de compra: 26/12/2017
0
Compartir
Cliente de confianza
8 years ago
Great delivery time and service in store when I had to return a few of the items.
Received the bag damaged , it quite obviously had been used , front was scratched and the inside zip broken , returned to store for refund
Shiv D.
WHISTLES
8 years ago
Hi there,
Thanks for taking the time to provide us with your comments and I'm so sorry to hear that you received your order in an imperfect condition. I've forwarded this on to our Warehouse Team to ensure a better shopping experience! If you're still wanting to purchase this item, please feel free to get in touch with us on enquiries@whsitles.com. We'd be more than happy to locate this item for you.
Reseñas de productos
Haydn K
WHISTLES
8 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future. Kind regards,
Great easy to navigate website. Good clear pictures and clothes description. I received my order to Germany quickly considering this was just after Christmas
Reseñas de productos
Fecha de compra: 26/12/2017
0
Compartir
Cliente de confianza
8 years ago
Only informed me a week later that the order I made was not available
Shiv D.
WHISTLES
8 years ago
Hi there,
Thanks for providing us with your feedback and I'm so sorry to hear that you only received part of your order. If you're still interested to purchase the item, please do get in touch with us at enquiries@whistles.com. We'd be more than happy to locate this item for you.
Reseñas de productos
Emma V.
WHISTLES
8 years ago
Hi there,
Thank you for the feedback, I'm sorry to hear that the garment is larger than expected. I have passed this to the relevant team to investigate into this further.
Many thanks,
Haydn K
WHISTLES
8 years ago
Hi there, Thank you for taking the time to leave us feedback and we're so sorry that we were unable to fulfill your order. It honestly doesn't happen very often but our website has been receiving an unprecedented amount of traffic lately and we've sold through lines incredibly quickly. It just hasn't had a chance to keep up in some instances. We hope you understand and have a lovely rest of your day. Kind regards.
Whistles is a contemporary fashion brand, based in London.
A shopping destination for the busy, dynamic woman, we create timeless pieces with an intelligent sense of design. Collections are considered, wearable and yet distinct, with true seven days a week appeal, crafted to fit effortlessly into modern life.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Whistles is a contemporary fashion brand, based in London.
A shopping destination for the busy, dynamic woman, we create timeless pieces with an intelligent sense of design. Collections are considered, wearable and yet distinct, with true seven days a week appeal, crafted to fit effortlessly into modern life.