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Reseñas de West Brom Building Society | Reseñas de servicio al cliente para {{merchantUrl}} | Feefo

10,967 de 10,966 reseñas

Cliente de confianza

Verificada por Feefo

1 day ago

Service with a smile

Nice not to queue as plenty of counter staff on.

Cliente de confianza

Verificada por Feefo

1 day ago

Polite and cheerful service

Excellent

James Cross

Verificada por Feefo

GBR

1 day ago

Lo que James Cross dijo sobre West Brom Building Society:

Well done Sophie

Received excellent call support from Sophie. She understood exactly what i wanted and immediately started explaining and actioning the things that needed to be done to start the delivery process.

West Brom Building Society

1 hour ago

Hi James, it’s great to know Sophie provided such excellent support and she actioned your request straightaway. Thanks - Jo

Cliente de confianza

Verificada por Feefo

1 day ago

First class service

The cashier had an excellent knowledge of all the society’s products and quickly advised us of our options. Very friendly too

Cliente de confianza

Verificada por Feefo

3 days ago

Not valued

The person who served me did not seem interested in my issues. The products she was able to offer me were poor, nothing as good as offers from my other builds society. I decided to close both...

West Brom Building Society

1 day ago

Thanks for your feedback and I’m sorry to hear about your recent experience. Our interest rates are reviewed regularly by our Product Team and I’ll pass your comments about this on to them. As we’re a Building Society, we’re unable to do bank transfers on a Saturday and I apologise if this caused you any inconvenience. If you’d like to talk abut your experience further, please give our Customer Care team a call on 0345 241 0607 or drop them an email to customercare@westbrom.co.uk. - Jo.

Cliente de confianza

1 day ago

I would not have been concerned about the fact bank transfer could not be done, or even possibly about the fact there was no suitable account for me, if it had not been for the fact that the person who served me appeared so disinterested in the whole thing. However, I thank you for taking the time to reply.

Cliente de confianza

Verificada por Feefo

1 day ago

Extremely helpful

Very helpful, answered my questions and clearly explained how I needed to proceed

Cliente de confianza

Verificada por Feefo

1 day ago

Quick and straightforward answers without too much security questions

Cliente de confianza

Verificada por Feefo

1 day ago

The young lady was friendly polite and efficient.

Cliente de confianza

Verificada por Feefo

1 day ago

1st class service

Went that extra mile to give me the information i required in a patient and polite manner. especially compared with other financial institutions

Cliente de confianza

Verificada por Feefo

1 day ago

Cash withdrawal

I was served by Eddie a lovely lady with a beautiful smile and a friendly demeanour. She dealt with my request for a withdrawal efficiently. Enjoyed a little chat with her and 2 other staff which i...

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