¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de WarmeHaus | Reseñas de servicio al cliente para {{merchantUrl}} | Feefo

TC

Trusted Customer

7 years ago

Lo que Trusted Customer dijo sobre WarmeHaus:

Quick delivery

Reseñas de productos

Fecha de compra: 07/02/2019

1

TC

Trusted Customer

Port Talbot

7 years ago

Lo que Trusted Customer dijo sobre WarmeHaus:

Excellent service and good quality product

I ordered a radiator in the afternoon and received It the next day with free delivery what a marvellous turnaround. The radiator was very good quality at an excellent price, I cannot fault the goods...

Reseñas de productos

Fecha de compra: 05/02/2019

1

Cliente de confianza

7 years ago

Could be more efficient

Had to wait over a week for delivery as it was sent to wrong depot. Never received a confirmation email. Someone needs to get their act together.

Richard

WarmeHaus

7 years ago

Good morning,

Thank you for taking the time in leaving feedback for us.

Firstly please accept my apologies for the delay in your order being delivered.

I can see that you placed your order on 29/01/2019 however due to unforseen delays this was delivered late on 04/02/2019.

This has been reported to ensure that this does not happen again.

Once again please accept my apologies and if you would like to speak to me regarding this please don't hesitate to call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Cliente de confianza

7 years ago

Thank you for your acknowledgement.

Reseñas de productos

Richard

WarmeHaus

7 years ago

Good morning,

Thank you for taking the time in leaving feedback for us.

Firstly please accept my apologies for the delay in your order being delivered.

I can see that you placed your order on 29/01/2019 however due to unforseen delays this was delivered late on 04/02/2019.

This has been reported to ensure that this does not happen again.

Once again please accept my apologies and if you would like to speak to me regarding this please don't hesitate to call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Fecha de compra: 29/01/2019

0

Cliente de confianza

7 years ago

Hi Purchased a 1600x 600 elec rail Unfortunately arrived with damaged termostat Spoke to customer services and they organised a replacement next day Great service and will definitively recommend you...

Fecha de compra: 04/01/2019

1

Cliente de confianza

7 years ago

I didn't get confirmation email when I did my order,so need to call them twice

Richard

WarmeHaus

7 years ago

Good afternoon,

Thank you for taking the time in leaving feedback for us, I am sorry to hear this.

Please accept my apologies that you did not receive your email confirmation when placing your order causing you to have to phone us to confirm we had received your order, this is very strange as this should be sent to you automatically, this has been reported to ensure that it does not happen again.

If you would like to speak to me further regarding this please call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Fecha de compra: 27/12/2018

0

TC

Trusted Customer

7 years ago

Lo que Trusted Customer dijo sobre WarmeHaus:

Ordered online arrived speedily, very pleased with the item and service.

Reseñas de productos

Fecha de compra: 27/12/2018

0

TC

Trusted Customer

Milton Keynes

7 years ago

Lo que Trusted Customer dijo sobre WarmeHaus:

Great Product, great price

Fecha de compra: 20/12/2018

0

TC

Trusted Customer

7 years ago

Lo que Trusted Customer dijo sobre WarmeHaus:

Good info

Recommended

Reseñas de productos

Fecha de compra: 16/12/2018

0

TC

Trusted Customer

Streetly

7 years ago

Lo que Trusted Customer dijo sobre WarmeHaus:

Could be better

I had a problem with a Fault code and rang the help-line who e-mailed a link to the fix, however this is very unclear and has no vocal help so could be a LOT better. That said the items themselves...

Richard

WarmeHaus

7 years ago

Good afternoon,

Thank you for taking the time in leaving feedback for us, I am sorry to hear this.

Firstly please accept my apologies for the issue you had with a fault code on the radiator, I can see that my colleague forwarded over the information from the manufacturers on how to resolve this and after speaking to you I will also forward over some further instructions on how to resolve this issue.

If you would like to discuss this further please don't hesitate to contact me on 0333 305 8200.

Kind regards,

Richard.

Reseñas de productos

Richard

WarmeHaus

7 years ago

Good afternoon, Thank you for taking the time in leaving feedback for us, I am sorry to hear this. Firstly please accept my apologies for the issue you had with a fault code on the radiator, I can see that my colleague forwarded over the information from the manufacturers on how to resolve this and after speaking to you I will also forward over some further instructions on how to resolve this issue. If you would like to discuss this further please don't hesitate to contact me on 0333 305 8200. Kind regards, Richard.

Fecha de compra: 10/12/2018

0

TC

Trusted Customer

7 years ago

Lo que Trusted Customer dijo sobre WarmeHaus:

Excellent service

Superb quick service

Reseñas de productos

Fecha de compra: 10/12/2018

0

Reseñas de WarmeHaus

Bergen 1800 x 500mm Straight Chrome Heated Towel Rail(3) reseñas más de este productoVer sitio web del productoNice radiator, looks good now installed

Fjord 1800 x 450mm Curved Chrome Heated Towel Rail(4) reseñas más de este productoVer sitio web del productoAll ready have.no more to say!!!

Bergen 700 x 450mm Straight Chrome Heated Towel Rail(4) reseñas más de este productoVer sitio web del productoOrdered online, speedy delivery excellent service.

Aarhus 1000 x 550mm Sand Grey Reversible Heated Towel Rail(1) reseñas más de este productoVer sitio web del productoGood conversation with staff

Bismo 577 x 778mm White Wall Mounted 1500W Oil Filled Electric Radiator(1) reseñas más de este productoVer sitio web del productoGood quality and seemed to do what is required once fault code sorted.

Juva 800 x 500mm White Thermostatic Electric Flat Panel Heated Towel Rail(1) reseñas más de este productoVer sitio web del productoGood product and fast service delivery

¿Cómo se recopilan las reseñas de Feefo?

¿Quién puede dejar una reseña en Feefo?

¿Cómo verificamos las reseñas?

¿Cómo gestionamos las reseñas falsas?