We're sorry to hear you were less than satisfied with the rates on your recent transaction.
We pride ourselves on offeringcompetitiverates and fees to our customers, and believe we can deliversavings over fees charged by other banks for similar transactions. Do expect a call from your account manager to discuss what occurred and how we might make it up to you.
-- Team Wallex
Fecha de compra: 02/11/2020
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SK
skchew
Verificada por Feefo
6 years ago
Lo que skchew dijo sobre Wallex:
Jaycee was super efficient in his dealing to get me the best rate he can. He understood my requirement very well and monitored the rates closely for me. The whole process was painless for me.
Fast and hassle-free. Fees and exchange rates are comparable to online competitors. However, if i want a transfer done fast, I use Wallex. Versus competitors, Wallex also has better global coverage,...
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Fecha de compra: 12/08/2020
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TK
Tom K
Verificada por Feefo
6 years ago
Lo que Tom K dijo sobre Wallex:
Fast, hassle free service with very reasonable and transparent fees. Amazing support that can actually answer questions that go beyond FAQ and support scripts. Couldn't ask for more!
Reseñas de productos
Fecha de compra: 13/08/2020
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CG
Chee Kiong Kelvin Goh
Verificada por Feefo
6 years ago
Lo que Chee Kiong Kelvin Goh dijo sobre Wallex:
many thanks to the team. service wise is very good.
They can be a tad slow in processing the transfer (by a matter of days). But in all other respects I find the service and value most excellent.
Reseñas de productos
Fecha de compra: 31/07/2020
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Cliente de confianza
Verificada por Feefo
6 years ago
一次汇款只有4800新币,我觉得太少 最好改到1万新币比较合适
Vidhi Shah
Wallex
6 years ago
感谢您抽空给我司提供最宝贵的建议。很高兴地通知您,我们将于近期上调单笔交易限额,以便能给您带来更好的体验。衷心期待您继续关注和使用我们的产品。
Thank you for your feedback and suggested improvements.We are happy to inform you that we will be implementing a revision to our transactional limit in the near future. We hope that this will enhance your user experience. We look forward to your continued support.
Reseñas de productos
Vidhi Shah
Wallex
6 years ago
感谢您抽空给我司提供最宝贵的建议。很高兴地通知您,我们将于近期上调单笔交易限额,以便能给您带来更好的体验。衷心期待您继续关注和使用我们的产品。
Thank you for your feedback and suggested improvements.We are happy to inform you that we will be implementing a revision to our transactional limit in the near future. We hope that this will enhance your user experience. We look forward to your continued support.
Safety and assurance on the money being remitted. Speed of remittance (i.e. from money sent to receiving by the other party) could be improved/faster, like back when I first used it in Dec 2019...
Nuestros premios independientes reconocen a las mejores marcas por su servicio al cliente. Los ganadores se deciden en función de las valoraciones que reciben de sus clientes.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.