Good communication, links, transfers. However, lack of communication at hotel, nearly didn't receive our tickets. It was only whilst talking to others that they explained how they got theirs....
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Viva Holidays
Viva Holidays
12 years ago
Thank you for bringing this issue to our attention.
We do value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide.
In light of this, all of the points you have raised have been recorded in order that we can identify any areas for improvement for putting together next Super Bike holiday.
Apart from above, we are glad to hear that you had a good time in Jerez.
Viva Holidays
The original information and tickets were not sent out until requested, when they were sent they were for the wrong people. I then had to call and was quite rudely spoken to that they were sent to my...
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Viva Holidays
Viva Holidays
12 years ago
Thank you for bringing this issue to our attention.
We do value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide.
In light of this, all of the points you have raised have been recorded in order that we can identify any areas for improvement
Apart from above, we are glad to hear that you had a good time in Iceland.
Viva Holidays
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
