From start to finish the service was flawless. Nothing too much trouble even though we made several amendments to our enquiry. The 3 centre holiday (Dubai, Bangkok and Krabi) went like a dream.
Booking service was easy and well handled throughout, couple of negatives were the hotel in Venice was on the mainland and not the island and you had to fund your own train fare from Florence to...
Everything went very smoothly from the time of booking, through the journey (flights and a ferry) to the hotel bookings. There were no hitches. I made a query just before we left with regards to an...
The hotels were excellent, with great breakfast buffets. The Hotels were near the city centres and we could walk to most things of interest. The boat journey was amazing, the boat was very big and...
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Reseñas de productos
Fecha de compra: 21/03/2017
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Trusted Customer
Verificada por Feefo
9 years ago
Lo que Trusted Customer dijo sobre Viva Holidays:
Customer service was excellent. The whole holiday was well planned with great flight times and we couldn't have wished for a better placed hotel x
Viva kept us abreast of the itinerary and communicated with us well when we were stranded in New York because of the weather. They took customer service to the next level to ensure our needs were...
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Reseñas de productos
Fecha de compra: 07/03/2017
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Trusted Customer
Verificada por Feefo
Worcestershire
9 years ago
Lo que Trusted Customer dijo sobre Viva Holidays:
Good customer service prior to trip and seamless two centre break.
Reseñas de productos
Fecha de compra: 20/03/2017
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Cliente de confianza
Verificada por Feefo
9 years ago
Really pleased with customer service from Lucas who was really helpful. Could call until 9pm in the evening which was great as we are at work all day so we were able to utilise the evenings to plan...
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Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
